Assistant Site Manager

Priority Dispatch Corp.; Oakland Park (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking an Assistant Site Manager to act as the right hand to the Site Manager, driving daily operations, developing the team, and ensuring top-tier customer experiences. You will lead staffing, coaching, and performance metrics to keep the site running smoothly across shifts.

The ideal candidate has supervisory experience, a strong coaching mindset, and the ability to handle conflicts while delivering consistent service. Evening/weekend availability is required.

Qualifications

• Reliable attendance and leadership experience.
• Proven supervisory or shift management experience.
• Strong real-time coaching skills.
• Ability to handle team conflict constructively.
• Operationally sharp with labor, scheduling, and throughput.
• Customer-first mindset under pressure.
• Able to read daily metrics and act on them.
• Flexible availability including evenings, weekends, and holidays.
• Background in car wash, QSR, retail, or hospitality is a plus.
• High school diploma or equivalent; Associate's or higher in Business is a plus.

Responsibilities

• Run the day-to-day operations and staffing across shifts.
• Recruit, onboard, and schedule a high-performing team.
• Coach and develop talent to build future leaders.
• Address conflicts promptly and maintain a positive culture.
• Deliver fast, friendly, and flawless customer experiences.
• Monitor daily metrics and act to improve results.
• Run the site in the Site Manager’s absence with calm leadership.
• Ensure equipment is well-maintained and ready to deliver consistent results.

Skills

Staff management

Coaching

Operations leadership

Conflict resolution

Labor scheduling

Customer focus

Metrics reading

Flexible availability

Education

High school diploma or equivalent

Associate’s degree or higher in Business (preferred)

Job description

Job Details

Job Location: 048-Oakland Park - Oakland Park, FL 33334

Position Type: Full Time

Level: Site Leadership | Hourly

Department: Site Operations

THE ROLE

At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

WHAT YOU'LL OWN

• Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
• Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
• Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escape unnecessarily.
• Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

Qualifications

WHAT YOU BRING

• Reliable attendance — you model the standard for the entire team
• Proven supervisory or shift management experience — you've held a team accountable before
• Strong real-time coach — you develop people, not just direct them
• Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
• Operationally sharp — you manage labor, scheduling, and throughput simultaneously
• Customer-first mindset even under pressure
• Comfortable reading daily metrics and taking action on them
• Flexible availability including evenings, weekends, and holidays
• Background in car wash, QSR, retail, or hospitality is a plus
• High school diploma or equivalent; Associate's or higher in Business is a plus

HOW YOU SHOW UP — ECW COMPETENCIES

• Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
• Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
• Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
• Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
• Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
• Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.

WHAT YOU'LL GET

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes