Assistant Site Manager

El Car Wash; Merritt Island (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking an Assistant Site Manager to be the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

You’ll own day-to-day operations, staffing, scheduling, and performance, while recruiting and developing a reliable, high-performing team that delivers fast, friendly experiences.

Qualifications

• Reliable attendance and punctuality are essential.
• Experience supervising or managing shifts is required.
• Strong coaching skills with a focus on development.
• Ability to handle conflicts constructively and promptly.
• Sharp operations mindset: labor, scheduling, throughput.
• Customer-first approach, even under pressure.
• Comfort with reading and acting on daily metrics.
• Flexible availability including evenings, weekends, and holidays.
• Experience in car wash, QSR, retail, or hospitality is a plus.

Responsibilities

• Run the day-to-day operations, staffing, and site performance.
• Build and onboard a reliable, high-performing team.
• Coach and develop staff, giving real-time feedback.
• Address team conflict head-on and resolve issues.
• Set and maintain fast, friendly service standards.
• Track sales, labor, inventory, and equipment metrics.
• Hold the site when the Site Manager is absent.
• Keep wash equipment operational and ready for daily use.

Skills

Reliable attendance

Supervisory experience

Real-time coaching

Conflict resolution

Operational focus

Customer focus

Reading metrics

Flexible availability

Industry experience

Education

High school diploma or equivalent

Associate's degree or higher in Business

Job description

THE ROLE

At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

Level: Site Leadership | Hourly

Department: Site Operations

THE ROLE

At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

What You'll Own

• Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
• Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
• Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or expand unnecessarily.
• Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

WHAT YOU BRING

• Reliable attendance — you model the standard for the entire team
• Proven supervisory or shift management experience — you've held a team accountable before
• Strong real-time coach — you develop people, not just direct them
• Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
• Operationally sharp — you manage labor, scheduling, and throughput simultaneously
• Customer-first mindset even under pressure
• Comfortable reading daily metrics and taking action on them
• Flexible availability including evenings, weekends, and holidays
• Background in car wash, QSR, retail, or hospitality is a plus
• High school diploma or equivalent; Associate's or higher in Business is a plus

How You Show Up — Ecw Competencies

• Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
• Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
• Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
• Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
• Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
• Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.

What You'll Get

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes