Assistant Shop Manager

LV Petroleum LLC; Concordia (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Job summary

LV Petroleum LLC in Concordia, MO is seeking an Assistant Shop Manager for our Truck Services shop. You will support the Truck Services Manager by guiding technicians, ensuring safety, quality service, and efficient daily operations.

Key responsibilities include supervising staff, training, monitoring workflow, assisting with inventory and service scheduling, addressing customer concerns, and stepping in for the manager as needed.

Qualifications

• High school diploma or equivalent; a related management degree is preferred.
• 3+ years in truck service or automotive environment, supervisory experience preferred.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Supervise technicians and oversee daily truck shop operations.
• Train staff and ensure safety and quality service.
• Monitor workflow and assist with inventory and service scheduling.
• Address customer concerns and support revenue goals.

Skills

Leadership

People management

Customer service

Communication

Training staff

Problem-solving

Education

High school diploma

Management degree preferred

Tools

Service tracking software

Inventory management systems

PC proficiency

Job description

Walk In Interviews Welcome: 102 NW 4th Street Concordia, MO 64020
LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they’re back on the road quickly and efficiently.
Position Overview
As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.
Key Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

Requirements

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)