Assistant Services Manager

Barrel House; Dubuque (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, & Vision)

401k Match Retirement Plan

Paid Time Off Leave Program

Employee Meal Discount Program

Job summary

A leading restaurant is seeking a FOH Assistant Service Manager responsible for overseeing and training front-of-house staff to ensure operational efficiency. This role involves hands-on management and communication with the general manager, along with maintaining service quality and employee morale.

Qualifications

• Previous managerial or supervisory experience in a high-volume restaurant.
• Efficiently operate a Point Of Sale (POS) system.
• Must be over 18 years old.

Responsibilities

• Communicates with the general manager regarding all issues.
• Ensures steps of service and service standards are met.
• Responsible for training and implementing roll-out specials.

Skills

Leadership

Communication

Customer Service

Tools

Point Of Sale (POS) system

Job description

Job Summary: The FOH Assistant Service Manager is responsible for training, directing, and assisting primarily Front Of House staff and for the overall operation of the restaurant under direct supervision of the general manager. All Managers should be willing to be cross-trained for a variety of positions and roles throughout the restaurant.

Benefits & Perks:

Health Insurance (Medical, Dental, & Vision)

401k Match Retirement Plan

Paid Time Off Leave Program

Employee Meal Discount Program

Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members.

Core Responsibilities:

Communicates with the general manager regarding all issues that happen on a shift.

Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by

example.

Ensures steps of service and service standards are being met.

Ensures bar standards are being met.

Responsible for taking FOH inventory and forwarding to the GM for review.

Responsible for completing a liquor order and forwarding to the GM for review.

Responsible for training and implementing roll-out specials to all FOH team members.

Responsible for the Expedite role (Expo).

Runs orders to the guest's table.

Manages FOH staff and ensures checklist duties are complete.

Supervises and coordinates activities of bartending staff engaged in cocktail preparation.

Backs up all FOH personnel as needed.

Responsible for delegating responsibilities to team members.

Ensures menu items are prepared properly.

Delivers quality guest service and monitors the level of service throughout the restaurant.

Adheres to company standards, including personal hygiene and appearance.

Adheres to health and safety standards when handling food.

Qualifications:

Previous managerial or supervisory experience in a high-volume restaurant.

Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).

Be able to work in a standing position for extended periods of time.

Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Must be able to reliably commute to on-site location.

Must be authorized to work in the United States.

Must be over the age of 18 years old.