Assistant Service Worker

Faculty Student Association of SUNY Fredonia; Village of Fredonia (NY); On-site; USD 20,000 - 26,000; Full time

Job summary

The Faculty Student Association of SUNY Fredonia is seeking staff for food service operations. The role includes serving customers, stocking lines, handling cash at registers, and assisting kitchen staff during shifts, with emphasis on cleanliness and customer satisfaction.

Candidates should have experience in retail/food service, good English communication, and the ability to lift heavy items up to 60 lbs.

Qualifications

• If assigned to the cashier position, must have one-year minimum experience in a retail/food service establishment.
• Knowledge of principles and processes for providing customer and personal service.
• Candidates must be able to read, write and speak English.
• Must be able to lift in excess of 60 lbs.

Responsibilities

• Service customers and oversee serving line.
• Ensure serving lines are stocked with napkins, utensils, trays, plates, and beverages.
• Inform supervisors when supplies are low or equipment malfunctions.
• Familiarity with menu item ingredients.
• Ensure items are served at proper temperatures.
• Pre-portions sandwich meat or cheese for deli operations and assembles prepared items.
• Prepare foods per orders or supervisor instructions.
• Replenish salad, soup, hot bar or other self-service items.
• Wash, peel and cut foods for cooking or serving.
• Assist cooks and kitchen staff as needed and provide items.
• May use grill or deep fryer.
• May wait on tables and reset them.
• Operate a cash register or terminal, balance drawer and deposits.

Skills

Customer service

English proficiency

Teamwork

Tools

Cash register

Job description

Scheduled Hours (Weekly): 5pm-10:15pm Monday through Fridays (Sat & Sunday Off)

DESCRIPTION: Includes a wide variety of food service duties in support of FSA operating units. These duties
include maintaining service areas, serving meals, maintaining the dining facility and general cleaning as required.

ESSENTIAL FUNCTION

• Service customers and oversee serving line.
  
• Ensure food serving lines are stocked, e.g. napkins, utensils, trays, plates, line beverages full, serving utensils.
  
• Inform supervisors when supplies are getting low or equipment is not working properly.
  
• Familiarity with ingredients of menu items.
  
• Ensure food items are served at proper temperatures.
  
• Pre-portions sandwich meat or cheese for assembly in deli-type operations, or assembles pre-packed sandwiches or salad plates and serves menu items
  
• Prepares a variety of foods according to customer’s orders or supervisor’s instructions following approved procedures
  
• Replenishes salad, soup, hot bar or other self-service items.
  
• Mix ingredients for green salads, molded fruit salads, vegetable salads, pasta salads, and assembles and bakes pizza.
  
• Wash, peel and/or cut various foods to prepare for cooking or serving.
  
• Receiving, sorting, scraping and rinsing soiled service ware. Load, unload dish machine; sorts clean service ware.
  
• Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items.
  
• May use grill or deep fryer.
  
• May wait on customer tables, set, clear and reset tables.
  
• When assigned as a cashier or checker, operates a computerized cash register or terminal, balances drawer and make deposits.
  
• Will follow cash register guidelines pertaining to appropriate equipment and established cash control procedures.
  
• Maintains a clean and sanitary work area.
  
• Follows customer service guidelines to ensure customer satisfaction, demonstrated by a positive attitude and smile.
  
• Maintains professional appearance according to uniform procedures and standards.
  
• Demonstrates complete understanding of department policies and procedures and supports the department’s strategic plan.
  
• Exhibits outstanding attendance and punctuality and takes corrective action to prevent any recurring absences.
  
• Develop constructive and cooperative working relationship with others while avoiding conflict.
  
• Displays a positive and enthusiastic approach to all assignments by following the employee code of conduct.
  
• Anticipates customer and operational needs and communicates these to the appropriate personnel.
  
• Directs student workers in all operational facets.
  

Performs any related job duties as required or assigned.

QUALIFICATIONS STANDARDS:

If assigned to the cashier position, must have one-year minimum experience in a retail/food service establishment.
Knowledge of principles and processes for providing customer and personal service.
Candidates must be able to read, write and speak English.
Must be able to lift in excess of 60 lbs.