Food Service employe

J&H Family Stores; Zeeland (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

J&H Family Stores in Zeeland, MI is seeking a team member to greet customers, prepare orders, operate the POS, and provide fast, friendly service in a busy restaurant.

The role involves food preparation, stock management, and strict adherence to safety and sanitation standards in a franchise setting. Availability on varied schedules, including weekends and holidays, is required.

Qualifications

• Education: Some high school or equivalent; ability to read and understand English.
• Experience: Ability to understand and follow written and verbal instructions.
• Ability to interact with customers in a friendly manner in a fast-paced environment.

Responsibilities

• Greets customers and prepares their orders, uses Point of Sale system to record the order and collects payment.
• Prepares food neatly, accurately and in a timely manner.
• Explains menu items to customers in a cheerful and helpful manner.
• Checks prep area inventory and restocks items for the shift.
• Understands and adheres to quality standards, formulas or portion controls.
• Adheres to proper food handling and sanitation standards; logs temperatures and dates.
• Performs general housekeeping and cleaning.
• Maintains professional appearance as outlined in handbook and franchise standards.
• Performs light paperwork duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Education

Some high school or equivalent

Tools

POS system

Job description

Description

BROAD FUNCTIONS:

To prepare food, obtain payment and provide exceptional customer service

SPECIFIC RESPONSIBILITIES:

1. Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change


2. Prepares food neatly, accurately and in a timely manner


3. Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner


4. Checks products in prep area and restocks items to ensure sufficient supply throughout the shift


5. Understands and adheres to all quality standards, formulas or portion controls.


6. Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.


7. General housekeeping and cleaning


8. Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).


9. Performs light paperwork duties as assigned

Requirements

Prerequisites

• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English


• Experience: Ability to understand and implement written and verbal instruction


• Ability to interact with customers on a friendly basis and work in a fast-paced environment


• Availability: Must be able to work a varied schedule and on weekends and holidays


• Physical:


• Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register


• Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday


• Must have ability to lift 10lbs frequently and up to 50lbs occasionally


• Position requires the ability to handle continuous exposure to food and cleaning chemicals


• Position requires the ability to handle exposure to extreme temperatures