Assistant Service Manager, Seagrove- Conroe, TX Full Time | Seagrove

Knightvest Residential; Conroe, Northern (TX, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Education reimbursement

Wellness resources

Rental discounts

Job summary

Knightvest Residential seeks an Assistant Service Manager for Seagrove in Conroe, TX to support daily maintenance operations, manage service requests, make-readies, and assist the Service Manager with workflow. You’ll help ensure apartments and common areas are move-in ready, and deliver a safe, well-maintained, welcoming environment.

This resident-facing role requires hands-on trade experience, strong communication with tenants and team, and the ability to coordinate vendors.

Qualifications

• 1+ year experience in multi-family property maintenance.
• Hands-on experience with plumbing, electrical, carpentry, painting, and appliance repairs.
• Ability to communicate within the team and residents for customer service.
• EPA Section 608 Type II or Universal Certification required.
• Certified Pool Operator (CPO) preferred or able to certify within 90 days.
• HVAC experience preferred; CAMT preferred.
• Must own personal tools.
• Must be able to work on-call after hours for emergencies.
• Experience with OneSite, RealPage, or ALN preferred.
• Knowledge of state, local, and federal Fair Housing laws.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Internet Explorer) preferred.

Responsibilities

• Support Daily Maintenance Operations and manage service requests, make-ready apartments, and projects.
• Prepare market-ready apartments with painting, repairs, cleaning, and housekeeping to meet standards.
• Maintain grounds and common areas, including trash removal and cleaning.
• Manage inventory and organize the maintenance shop and MSDS manuals.
• Ensure property standards and safety compliance; report violations.
• Coordinate vendors and service requests with the Service Manager.

Skills

Maintenance operations

Scheduling

Trades experience

Communication

Vendor coordination

On-call readiness

Tools & safety

MS Office

MSDS knowledge

Safety compliance

EPA 608 Type II

CPO (certified pool operator)

CAMT (preferred)

Inventory management

Tools

OneSite

RealPage

ALN

MS Office

Job description

• Assistant Service Manager, Seagrove- Conroe, TX

Assistant Service Manager, Seagrove- Conroe, TX

About the Role
We are seeking a motivated and hands-on Assistant Service Manager to support the daily maintenance operations of our Seagrove community. In this role, you’ll help ensure apartments and common areas are move-in ready, assist the maintenance team, and support the Service Manager with workflow management. This is a highly visible, resident-facing position for someone who takes pride in providing a safe, well-maintained, and welcoming environment.

At Knightvest, we believe in Thriving Communities, Dependable Results, Winning Teams. Our culture values integrity, professionalism, and fun—all while delivering exceptional service to residents.

Key Responsibilities
Support Daily Maintenance Operations
Assist the Service Manager with scheduling and managing service requests, make-ready apartments, and special projects.
Complete service requests and make-ready checklists for every unit turned and ensure apartments are prepared to meet KV standards.

Prepare Market-Ready Apartments
Perform painting, carpet repairs, cleaning, general repairs, and housekeeping duties to deliver a quality move-in experience.
Address any maintenance concerns in vacant units, models, and common areas, reporting issues to the Service Manager.

Maintain Grounds & Community Areas
Assist in upkeep of grounds, common areas, and amenities, including trash removal, pressure washing, painting, and general cleaning as needed.

Manage Inventory & Shop Organization
Organize and maintain maintenance shop equipment and supplies; report needs to the Community Manager.
Maintain the work-order log book and keep Material Safety Data Sheet (MSDS) manuals up-to-date.

Ensure Property Standards & Safety Compliance
Inspect the property daily to maintain appearance and functionality, making repairs and submitting reports to the Service Manager.
Enforce safety regulations and company policies, and immediately report illegal conduct by vendors, residents, or employees.

Coordinate Vendors & Service Requests
Refer outside vendors to the Service Manager or office for authorization.
Execute work orders promptly and efficiently, maintaining high quality standards.

Deliver Exceptional Resident Experience
Maintain a positive, “can-do” attitude at all times and provide friendly, professional service to residents.
Support sister properties as requested to ensure consistent service across the portfolio.

What We’re Looking For
1+ year experience in multi-family property maintenance.
Hands-on experience with plumbing, electrical, carpentry, painting, and appliance repairs required.
Ability to communicate within the team and residents in order to provide customer service.
EPA Section 608 Type II or Universal Certification required.
Certified Pool Operator (CPO) preferred or able to certify within 90 days.
HVAC experience preferred; Certified Apartment Maintenance Technician (CAMT) preferred.
Must own personal tools
Must have the ability to work on-call after hours for emergencies.
Experience with OneSite, RealPage, or ALN preferred.
Knowledge of state, local, and federal Fair Housing laws.
Proficiency with Microsoft Office (Word, PowerPoint, Excel, Internet Explorer) preferred.

Why Join Knightvest?
Competitive pay and bonus opportunities
Medical, dental, vision, life, and disability coverage
401(k) with immediate vesting and company match
Paid vacation and holidays
Education reimbursement and professional development
Employee assistance programs and wellness resources
Apartment rental discounts
Referral bonuses and recognition programs
Strong internal promotion opportunities and career growth paths