Assistant Service Manager, Collier, Pflugerville, TX Full Time | Collier

Knightvest Residential; Pflugerville (TX); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical coverage

401(k) with match

Paid vacation

Paid holidays

Education reimbursement

Wellness resources

Rental discounts

Zusammenfassung

Knightvest Residential in Pflugerville, TX seeks an Assistant Service Manager to support daily maintenance operations, prep market-ready apartments, and coordinate service requests. You’ll help ensure move-in ready units, assist the Service Manager, and maintain safety standards while delivering a positive resident experience.

The role requires hands-on trades (plumbing, electrical, carpentry, painting) and 1+ year in multi-family maintenance, plus certifications like EPA 608.

Qualifikationen

• 1+ year experience in multi-family property maintenance.
• Hands-on experience with plumbing, electrical, carpentry, painting, and appliance repairs.

Aufgaben

• Assist the Service Manager with scheduling and managing service requests.
• Prepare market-ready apartments with painting, carpet repairs, cleaning and general repairs.
• Maintain grounds and community areas.
• Organize and maintain maintenance shop equipment and supplies.

Kenntnisse

Multi-family maintenance

Plumbing

Electrical

Carpentry

Painting

Appliance repair

Team communication

Customer service

On-call after hours

Ausbildung

EPA Section 608 Type II or Universal Certification

Certified Pool Operator (CPO)

CAMT certification preferred

HVAC experience

Tools

OneSite

RealPage

ALN

Microsoft Office

Jobbeschreibung

About the Role

We are seeking a motivated and hands-on Assistant Service Manager to support the daily maintenance operations of our Pflugerville community. In this role, you’ll help ensure apartments and common areas are move-in ready, assist the maintenance team, and support the Service Manager with workflow management. This is a highly visible, resident-facing position for someone who takes pride in providing a safe, well-maintained, and welcoming environment.

At Knightvest, we believe in Thriving Communities, Dependable Results, Winning Teams. Our culture values integrity, professionalism, and fun—all while delivering exceptional service to residents.

Key Responsibilities

Support Daily Maintenance Operations

Assist the Service Manager with scheduling and managing service requests, make-ready apartments, and special projects.

Complete service requests and make-ready checklists for every unit turned and ensure apartments are prepared to meet KV standards.

Prepare Market-Ready Apartments

Perform painting, carpet repairs, cleaning, general repairs, and housekeeping duties to deliver a quality move-in experience.

Address any maintenance concerns in vacant units, models, and common areas, reporting issues to the Service Manager.

Maintain Grounds & Community Areas

Assist in upkeep of grounds, common areas, and amenities, including trash removal, pressure washing, painting, and general cleaning as needed.

Manage Inventory & Shop Organization

Organize and maintain maintenance shop equipment and supplies; report needs to the Community Manager.

Maintain the work-order log book and keep Material Safety Data Sheet (MSDS) manuals up-to-date.

Ensure Property Standards & Safety Compliance

Inspect the property daily to maintain appearance and functionality, making repairs and submitting reports to the Service Manager.

Enforce safety regulations and company policies, and immediately report illegal conduct by vendors, residents, or employees.

Coordinate Vendors & Service Requests

Refer outside vendors to the Service Manager or office for authorization.

Execute work orders promptly and efficiently, maintaining high quality standards.

Deliver Exceptional Resident Experience

Maintain a positive, “can-do” attitude at all times and provide friendly, professional service to residents.

Support sister properties as requested to ensure consistent service across the portfolio.

What We’re Looking For

• 1+ year experience in multi-family property maintenance.
• Hands-on experience with plumbing, electrical, carpentry, painting, and appliance repairs required.
• Ability to communicate within the team and residents in order to provide customer service.
• EPA Section 608 Type II or Universal Certification required.
• Certified Pool Operator (CPO) preferred or able to certify within 90 days.
• HVAC experience preferred; Certified Apartment Maintenance Technician (CAMT) preferred.
• Must own personal tools
• Must have the ability to work on-call after hours for emergencies.
• Experience with OneSite, RealPage, or ALN preferred.
• Knowledge of state, local, and federal Fair Housing laws.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Internet Explorer) preferred.

Why Join Knightvest?

• Competitive pay and bonus opportunities
• Medical, dental, vision, life, and disability coverage
• 401(k) with immediate vesting and company match
• Paid vacation and holidays
• Education reimbursement and professional development
• Employee assistance programs and wellness resources
• Apartment rental discounts
• Referral bonuses and recognition programs
• Strong internal promotion opportunities and career growth paths