Assistant Service Manager-Ottawa Toyota

Home Run Auto Group; Ottawa (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

Short Term Disability Insurance

401K with company match

Vacation & Discounts

Job summary

Ottawa Toyota, part of Home Run Auto Group, is seeking an Assistant Service Manager. You will generate service order estimates, schedule appointments, and follow up with customers after repairs to ensure satisfaction.

The role emphasizes explaining costs, educating customers on work performed, and working with limited supervision in a fast-paced setting.

Qualifications

• Automotive service management experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Generate service order estimations and quotes for customers.
• Schedule appointments and maintain an organized schedule.
• Conduct post-repair follow up and customer service.
• Explain costs and service time requirements to customers.
• Educate customers on work completed and any cost adjustments.

Job description

POSITION: Assistant Service Manager

LOCATION: Ottawa Toyota

HOURS: Flexible weekday hours & Saturdays

PAY: Generous Salary + Commission

Assistant Service Manager Job Duties:

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Assistant Service Manager BENEFITS:

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts