Assistant Service Manager-Ottawa Ford Kia

Home Run Auto Group; Ottawa (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

Short Term Disability Insurance

401K with company match

Vacation & Discounts

Competitive Salary

Job summary

Ottawa Ford Kia in Ottawa, IL is seeking an Assistant Service Manager to help manage service operations, generate estimates, schedule appointments, and ensure excellent customer service.

You will explain costs, educate customers on work performed, and handle multiple tasks in a fast-paced environment with limited supervision. This role offers competitive pay, commission potential, and a benefits package including health insurance and a 401K match.

Responsibilities

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Job description

POSITION: Assistant Service Manager

LOCATION: Ottawa Ford Kia

HOURS: Flexible weekday hours & Saturdays

PAY: Generous Salary + Commission

Assistant Service Manager Job Duties:

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Assistant Service Manager BENEFITS:

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts

ACCEPTING APPLICATIONS until 9/30/2026

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