Assistant Service Manager — Auto Care Leader

Dobbs Tire and Auto Centers; Shiloh (IL); On-site; USD 52,000 - 55,000; Full time

Job summary

Dobbs Tire and Auto Centers in Shiloh, IL is seeking an Assistant Service Manager to coordinate technicians, drive efficient shop operations, and ensure a positive customer experience.

This full-time role combines leadership with service and sales responsibilities. Requires 3+ years in automotive repair, knowledge of automotive systems, and the ability to diagnose issues, obtain customer approval, and manage parts inventory. Salary range is $52,000 to $55,000 annually.

Qualifications

• 3+ years in automotive repair industry.
• Knowledge of automotive systems.
• Proficient with repair/servicing tools; training available.
• Strong leadership and customer service skills.
• Ability to diagnose vehicle issues and prepare estimates.

Responsibilities

• Assist in diagnosing vehicle issues and preparing accurate repair estimates.
• Obtain customer approval before performing recommended repairs.
• Inspect and road test repaired vehicles to verify quality and accuracy of work.
• Maintain inventory of repair parts and equipment; requisition replacement stock as needed within inventory guidelines.
• Perform general service duties and miscellaneous tasks, including store opening and closing, and stocking tires or supplies.

Skills

Leadership

Customer service

Sales

Communication

Time management

Teamwork

Problem solving

Tools

Automotive tools

Job description

Dobbs Tire and Auto Centers in Shiloh, IL is seeking an Assistant Service Manager to coordinate technicians, drive efficient shop operations, and ensure a positive customer experience.

This full-time role combines leadership with service and sales responsibilities. Requires 3+ years in automotive repair, knowledge of automotive systems, and the ability to diagnose issues, obtain customer approval, and manage parts inventory. Salary range is $52,000 to $55,000 annually.