Auto Service Center Supervisor

DOBBS TIRE & AUTO CENTERS; Waterloo (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Dobbs Tire & Auto Centers in Waterloo, IL is seeking an Assistant Store Manager to support daily operations across tire and service departments. You will coach staff, manage customer experiences, and help drive sales and service profitability.

The role requires hands-on leadership in a fast-paced, high-volume retail environment, a focus on safety and KPI achievement, and flexible scheduling including weekends.

Qualifications

• Prior management experience in retail or service environments.
• Excellent customer service and communication skills.
• Ability to lead teams, coach staff, and manage schedules.
• Strong results orientation with focus on KPIs and profitability.

Responsibilities

• Assist the Store Manager in leading daily operations of the store.
• Coach staff, monitor performance, and manage scheduling.
• Drive sales, service revenue, and profitability through coaching.
• Train employees on service standards and safety practices.
• Review KPIs and implement improvement plans to meet targets.
• Ensure safe, efficient, and compliant store operations.

Skills

Leadership

Customer service

Retail management

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Dobbs Tire & Auto Centers in Waterloo, IL is seeking an Assistant Store Manager to support daily operations across tire and service departments. You will coach staff, manage customer experiences, and help drive sales and service profitability.

The role requires hands-on leadership in a fast-paced, high-volume retail environment, a focus on safety and KPI achievement, and flexible scheduling including weekends.