Assistant Service Manager

Westminster Management; Southaven (MS); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus payout

Paid time off (PTO)

Housing discounts

401(k) match

Health insurance

Tuition reimbursement

Relocation assistance

Descripción de la vacante

Westminster Management is seeking an Assistant Maintenance Manager to lead a dynamic maintenance team and oversee daily tasks, inspections, and training. You will guide service requests, preventive and emergency repairs, and maintain property standards.

The role emphasizes safety, communication with residents and staff, and collaboration with property management leadership to deliver reliable service. On-call duties and extended hours flexibility are required.

Formación

• 2+ years in multifamily property management or 3+ years in property management.
• Knowledge of maintenance practices, safety protocols, and fair housing regulations.
• Leadership experience with managing teams.
• Experience with property management software (Yardi) and standard office tools.

Responsabilidades

• Lead and supervise a maintenance team to deliver high-quality service.
• Oversee community maintenance work, service requests, preventive and emergency repairs.
• Maintain maintenance programs to protect the property.
• Manage inventory of equipment, tools, and supplies.
• Model professionalism by following policies and procedures.
• Maintain a safe, sanitary, and comfortable living environment for residents and staff.
• Communicate effectively with staff, residents, and leadership.
• Assist with cost-benefit analyses and vendor contracts; help manage annual budget.
• Prepare maintenance reports, inventory updates, and team evaluations.
• Train, mentor, and inspire maintenance staff.

Conocimientos

Maintenance knowledge

Safety protocols

Fair housing regulations

Leadership experience

Yardi software

PO systems

Microsoft Office

Teams/Zoom

On-call flexibility

Driver's license

Herramientas

Yardi

Purchase order systems

Microsoft Office

Teams

Zoom

Descripción del empleo

Join Our Team as a Assistant Maintenance Manager – Help Lead the Way in Property Maintenance!

Are you ready to make a real impact and showcase your leadership skills in property management?At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey!

As an Assistant Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You’ll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine!

What You'll Do:

• Help Lead with Excellence! Help lead and supervise a dynamic maintenance team to deliver top-notch service.
• Own Your Own Impact! Help oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
• Master Maintenance! Help maintain effective maintenance programs to protect and maintain the property.
• Stay Ahead! Keep inventory of equipment, tools, and supplies.
• Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
• Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff.
• Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
• Drive Results: Help conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Help to create and monitor the annual maintenance budget.
• Strategize for Success: Help prepare maintenance reports, inventory updates, and team evaluations.
• Inspire Growth: Help train, mentor, and inspire your maintenance staff to reach new heights.

What You'll Bring to the Team:

• Experience That Shines: 2+ years of experience in multifamily property management or 3+ years in property management.
• Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
• Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships.
• Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
• Flexibility: Ability to work on-call and extended hours (including weekends and holidays).
• Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety.
• Physical Readiness: Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions.
• License: A valid Driver’s License!

Why You'll Love This Role:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages,bonuses and PTO!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities! We’re invested in your career and offer training and advancement paths.
• Team Spirit! Work with a supportive and fun group of people who value your contributions.
• Variety! Every day is different, keeping your work fresh and engaging.
• Make a Difference! Play a key role in creating a safe and welcoming community for residents.

We Westminster Management is an Equal Opportunity Employer and Equal Housing Provider.