Assistant Service Manager

Texas Roadhouse; Riverview (FL); On-site; USD 65,000; Full time

Job summary

Join a vibrant and people-first company as an Assistant Service Manager, where you will play a key role in ensuring legendary service and food quality. This position offers the chance to lead a dynamic team, oversee daily restaurant operations, and develop strategies that enhance customer satisfaction. With a focus on training and employee development, you'll help foster a culture of passion, integrity, and fun. Enjoy flexible schedules, competitive pay, and a comprehensive benefits package that supports your career growth and personal well-being. Embrace the opportunity to make a significant impact in a thriving restaurant environment.

Benefits

Medical Plans

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Retirement Plan

Tuition Reimbursement

Annual Holiday Bonus

Flexible Spending Accounts

Qualifications

• Experience in a supervisory role in a restaurant environment.
• Strong understanding of food safety and customer service principles.

Responsibilities

• Oversee daily operations in the Front of House.
• Manage and train staff while ensuring compliance with policies.
• Develop promotions to drive sales and improve customer experience.

Skills

Leadership

Customer Service

Food Safety

Training & Development

Sales Strategy

Education

High School Diploma

Hospitality Management Degree

Job description

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At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As An Assistant Service Manager Your Responsibilities Would Include

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assist with liquor inventory & ordering
• Assists Local Store Marketer with building sales
• Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose
  
  

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus
  
  

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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