Assistant Service Manager

AAMCO Transmissions, Inc.; Norwalk (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Sales Manager to enhance customer satisfaction and drive sales. In this engaging role, you will assist in managing daily operations, answering customer inquiries, and preparing estimates. You will be part of a high-energy team dedicated to delivering exceptional service while coordinating transportation and managing inventory. This position offers daytime hours and ongoing training opportunities, making it perfect for someone eager to grow in a supportive environment. If you are a motivated individual with a passion for customer relations, this is the opportunity for you!

Benefits

Hourly Compensation

Daytime Working Hours

Ongoing Training

Career Growth Opportunities

Qualifications

• 2-3 years of office experience required.
• Strong commitment to customer service and relationship building.

Responsibilities

• Answer phones and prepare estimates for customers.
• Order parts and keep customers updated on vehicle repairs.

Skills

Customer Service

Interpersonal Skills

Multi-tasking

Communication

Education

High School Diploma

Office Experience (2-3 years)

Job description

An Assistant Sales Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

An Assistant Sales Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities:

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

What We Offer:

• Hourly Compensation
• Daytime working hours
• Ongoing training and field support - We offer extensive industry training and career growth opportunities!

Job Requirements:

• Minimum of 2-3 years of office experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license