Assistant Service Manager

Bubba's 33; Fort Wayne (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible work schedules

Discounts in restaurants

Monthly profit-sharing program

Tuition reimbursement up to $5,250 per year

Annual holiday bonus

Job summary

Bubba's 33 in Fort Wayne, Indiana, is seeking a passionate Assistant Service Manager to lead the Front of House operations. You will oversee service, enforce compliance with policies, and train staff.

This position offers great benefits including medical plans, paid vacation, and a flexible work culture. If you are energetic and ready to enhance customer experience while fostering a great team environment, we would love for you to apply!

Qualifications

• Must have experience in a managerial role within the service industry.
• Ability to lead and train a team effectively.
• Strong customer service skills and a passion for food.

Responsibilities

• Oversees service in the Front of House.
• Enforces compliance with all employment policies.
• Manages through hands-on supervision.
• Manages compliance with Responsible Alcohol Service training.
• Helps to control the guest flow.

Skills

Supervision

Customer service

Team management

Training

Job description

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community.

Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As An Assistant Service Manager Your Responsibilities Would Include

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assist with liquor inventory & ordering
• Assists Local Store Marketer with building sales
• Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Bubba’s 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.