Assistant Service Manager

Jeff D'Ambrosio Auto Group; Downingtown (Chester County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to support the Service Manager in overseeing operations in a busy service department. This role involves managing the service team, ensuring customer satisfaction, and maintaining efficient processes. The ideal candidate will have prior experience in an automotive service environment, strong leadership and communication skills, and a commitment to delivering high-quality service. Join this dynamic team and play a vital role in enhancing customer experiences and driving operational success.

Benefits

Medical & Dental

401(k) Retirement

Paid Vacation

Employee Discount

Qualifications

• Prior experience in an automotive service environment is essential.
• Strong leadership and communication skills are necessary.

Responsibilities

• Assist the Service Manager in daily tasks and responsibilities.
• Supervise and coordinate the service team to ensure high standards.

Skills

Leadership Skills

Communication Skills

Customer Service Skills

Knowledge of Automotive Systems

Ability to Work in Fast-Paced Environment

Job description

Description of the role

The Assistant Service Manager at Jeff D'Ambrosio Auto Group in Downingtown, Pennsylvania plays a key role in supporting the Service Manager in overseeing the service department operations. They assist in managing the service team, ensuring customer satisfaction, and maintaining efficient service processes.

Responsibilities:

• Assist the Service Manager in daily tasks and responsibilities
• Supervise and coordinate the service team
• Ensure high-quality service standards are met
• Handle customer inquiries and complaints
• Monitor service schedules and workflow

Requirements:

• Prior experience in an automotive service environment
• Strong leadership and communication skills
• Knowledge of automotive systems and technologies
• Ability to work in a fast-paced environment
• Excellent customer service skills

Benefits:

• Medical & Dental

• 401(k) Retirement

• Paid Vacation

• Employee discount