Assistant Service Manager

AAMCO Transmissions, Inc.; Dallas (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to enhance customer engagement and drive sales. In this dynamic role, you will perform warm calls, consult with customers, and manage technician workflows to ensure high-quality service. The position offers competitive compensation, ongoing training, and opportunities for growth. If you're a coachable, honest, and goal-oriented team player with a passion for customer service, this is the perfect opportunity for you to thrive in a fast-paced environment.

Benefits

Competitive Compensation Packages

Ongoing Training

Daytime Work Hours

Growth Opportunities

Qualifications

• 2+ years of sales experience with strong closing skills.
• Excellent commitment to customer service and relationship building.

Responsibilities

• Perform warm calls to potential customers and close sales.
• Manage technician workflow and customer vehicle repairs.

Skills

Phone Sales Skills

Customer Service

Closing Skills

Interpersonal Skills

Multi-tasking

Job description

We are looking for an Assistant Service Manager to join our team!

Note: There is a typo in the original description where 'Sales Managertakes' should be 'Sales Manager'.

Position Responsibilities:

1. Perform a high volume of warm calls to potential customers (must have excellent phone sales skills and the ability to complete a one-call close)
2. Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
3. Meet, greet, and recommend services to customers
4. Manage technician workflow and the status of customers' vehicle repairs
5. Order parts and manage inventory
6. Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunities

Job Requirements:

• Minimum of 2 years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate effectively and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest, and goal-oriented team player
• Must have a valid driver's license

If you are interested in this position, please apply through this site or contact Christian Harless at [e-mail].