Assistant Service Manager

AOG Living; Arlington (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to join their team. This entry-level role involves overseeing maintenance and repairs for an apartment community, ensuring a safe and welcoming environment for residents. You will handle a variety of tasks including plumbing, HVAC, and electrical repairs, while also preparing units for new tenants. If you have a proactive attitude and a passion for service, this position offers a fantastic opportunity to grow within a supportive and dynamic workplace.

Qualifications

• High school diploma or equivalent required.
• Two years of multi-family experience or equivalent training.

Responsibilities

• Oversee general maintenance repairs and apartment make-ready.
• Respond to resident requests and perform preventative maintenance.

Skills

Plumbing Repairs

HVAC

Electrical Repairs

Carpentry

Appliance Repair

Interpersonal Skills

Basic English Reading/Writing

Education

High School Diploma

Two Years of Multi-Family Experience

Tools

Common Maintenance Tools

Job description

Join to apply for the Assistant Service Manager role at AOG Living.

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to oversee the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The candidate must also handle groundskeeping and pool duties as needed.

Job Summary

This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

REPORTS TO: Community Manager and Service Manager

Essential Functions

• Respond to resident/management requests and work orders.
• Identify and correct hazardous property conditions that could place the property in a liable position.
• Perform preventative maintenance on equipment and units.
• Prepare vacant apartment units for move-in.

Qualifications

Required Education and Training

• High school diploma or equivalent.
• Two (2) years of multi-family experience or equivalent combination of education, training, and experience.

Knowledge, Skills, and Abilities

• Handle plumbing repairs, tile work, HVAC, appliance repair, carpentry, electrical repairs, and all facets of apartment make-ready.
• Operate common maintenance tools and equipment.
• Apply common sense and understanding to carry out instructions and plans.
• Excellent interpersonal skills for regular interaction with residents, vendors, contractors, employees, and clients.
• Ability to read and write in English for reading diagrams, meters, instructions, and writing reports.
• Basic knowledge of compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Knowledge of OSHA requirements and local, city, and state ordinances.
• Supply own hand tools.

Training/Certificates/Associations

• HVAC/Freon Recovery certification or ability to become certified within 6 months.
• Training in household repairs, plumbing, and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certifications/permits required by city or state (e.g., pool operations).

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other