Assistant Service Manager

AOG Living; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in multi-family management seeks a proactive Assistant Service Manager to ensure the upkeep and maintenance of an apartment community. This role involves overseeing maintenance tasks, preparing units for new residents, and ensuring safety standards are met. The ideal candidate will have a strong background in plumbing, HVAC, and general repairs, along with excellent interpersonal skills to interact effectively with residents and team members. Join a dynamic team where your contributions will enhance community living and ensure resident satisfaction.

Qualifications

• High school diploma or equivalent required.
• Two years of multi-family experience preferred.

Responsibilities

• Oversee physical property and general maintenance repairs.
• Respond to resident requests and work orders.

Skills

Plumbing Repairs

HVAC

Electrical Repairs

Carpentry

Interpersonal Skills

Basic English Literacy

Education

High School Diploma

Multi-family Experience (2 years)

Tools

Common Maintenance Tools

Hand Tools

Job description

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Description

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to oversee the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The candidate should also be capable of handling groundskeeping and pool duties as needed.

Job Summary

This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

Reports To: Community Manager and Lead Maintenance Technician

Essential Functions

• Respond to resident/management requests and work orders.
• Identify and correct hazardous property conditions.
• Perform preventative maintenance on equipment and units.
• Prepare vacant apartment units for move-in.

Required Education and Training

• High school diploma or equivalent.
• Two (2) years of multi-family experience or equivalent combination of education, training, and experience.

Knowledge, Skills, and Abilities

• Ability to handle plumbing repairs, tile work, HVAC, appliance repair, carpentry, electrical repairs, and all facets of apartment make-ready.
• Ability to operate common maintenance tools.
• Good judgment and understanding to carry out instructions and plans.
• Excellent interpersonal skills for regular interaction with residents, vendors, contractors, employees, and clients.
• Ability to read and write in English.
• Basic knowledge of compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Knowledge of OSHA requirements and local ordinances.
• Must supply own hand tools.

Qualifications

• HVAC/Freon Recovery certification or ability to become certified within 6 months.
• Training in household repairs, plumbing, and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Required city or state certifications/permits (e.g., pool operations).

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other