Assistant Service Manager

C&J Automotive of Upper Chi; Boothwyn (Delaware County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to enhance customer relationships and ensure a 5-star experience. This role is vital as you will be the main point of contact for clients, managing their experience from start to finish in a fast-paced environment. Join a family-owned business that values its employees, offering a positive work atmosphere with weekends off, closed holidays, and competitive compensation. If you are self-motivated and eager to grow within a supportive team, this opportunity is perfect for you!

Benefits

No Weekends

Closed & Paid Holidays

Annual Holiday Party

Paid Training

Above Industry Standard Compensation

401K

Benefits offered

Qualifications

• Automotive experience is a plus but not required.
• Sales experience is a plus but not required.

Responsibilities

• Greet clients and maintain the showroom.
• Schedule appointments and manage client experience.
• Main point of contact for clients, relaying information.

Skills

Attention to detail

Customer satisfaction focus

Time management

Multi-tasking

Positive attitude

Education

High school diploma or equivalent

Job description

C&J Automotive is currently seeking an experienced Service Advisor to join our team!

C&J Automotive Assistant Service Managers are essential team members as the face of the shop and the clients' main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build a long-standing relationship and always provide a 5-star experience. At C&J we have a highly skilled team that has fun and allows for a work/life balance with weekends off and we would love to add more top talent to our team!

If you are dedicated to being the very best you can be, committed to keeping yourself a leader in this industry, self-motivated and a team player, an outstanding opportunity awaits you. C&J Automotive is an organization that maintains the highest level of repair and service at a fair price and is devoted to customer satisfaction. We employ highly skilled service technicians and continue to provide ongoing training to stay on top of the latest in the automotive world.

About C&J Automotive:

C&J Automotive is a family-owned business that was established in Berwyn, PA in 1988. We later expanded to our second location in Newtown Square in 2019 and have since added 6 more locations! It's exciting times here at C&J and we are looking for an individual who wants to be a part of the C&J family and continue to grow and advance with the organization. We take pride in our customers knowing and trusting us. We consistently earn 5-star reviews, and our practically nonexistent employee turnover rate speaks for itself. The main reason for minimal turnover is because we provide, and ensure, a positive and enjoyable work environment for all.

Job Duties:

1. Greet clients and maintain showroom.
2. Schedule appointments.
3. Main point of contact for client, relaying diagnosis, recommendations, etc.
4. Work as a team to ensure all clients are taken care of.
5. Building Work Orders.
6. Receiving/ordering/posting parts.
7. Review digital inspections.

Requirements:

1. Automotive Experience (Not Required but is a plus).
2. Attention to detail.
3. Valid driver's license.
4. Sales Experience (Not Required but is a plus).
5. Positive attitude with a collaborative mindset.
6. Ability to work in fast-paced environment with a customer satisfaction focus.
7. Have strong time management and multi-tasking abilities.
8. Manage client experience from beginning to end.

C&J Automotive has grown immensely because we understand that our employees are our greatest asset. Our priority is providing amazing benefits and perks for employees such as:

1. No Weekends.
2. Closed & Paid Holidays.
3. Annual Holiday Party.
4. Paid Training.
5. Above Industry Standard Compensation.
6. Benefits offered.
7. 401K.
8. Pay is based on qualifications, experience, and certifications.