Assistant Service Manager

Tractor Central, LLC.; Arcadia (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to join their team in Arcadia. This role involves supporting the Service Manager in maintaining accurate reports and managing customer inquiries. The ideal candidate will have a solid understanding of service department operations and John Deere products, alongside excellent communication skills. This position offers a dynamic work environment where teamwork and flexibility are key. If you are passionate about the agricultural industry and ready to contribute to a leading dealership, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Life insurance

401(k) with company match

Commission

Qualifications

• Experience in service department operations is essential.
• Strong communication and team player skills are vital.

Responsibilities

• Assist Service Manager with reports and records for the service department.
• Answer customer inquiries and generate repair quotes.

Skills

Service Department operations

Knowledge of industry

Understanding of John Deere products

Flexibility to work extended hours

Communication skills

Team player

Microsoft Office

Tools

Standard desktop applications

Job description

Tractor Central, Western Wisconsin's premiere John Deere Agriculture and Turf dealer, is adding an Assistant Service Manager at our Arcadia location.

Job Requirements:

• Experience in Service Department operations
• Knowledge of our industry
• Understanding of both John Deere and competitive products
• Flexibility to work extended hours
• Ability to use standard desktop applications such as Microsoft Office and internet functions
• Ability to communicate and be a team player are vital skills for this position

Job Responsibilities:

• Assists the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
• Answers customer inquiries about service work and generates repair quotes.
• Prepares and manages work orders to ensure technicians have work in front of them.
• Maintains service department files & records and updates service library.
• Updates customer profiles and machine information from the customer work order.
• Maintains service accessories and supplies, and prepares replacement orders.

Compensation:

• Excellent salary + commission
• Health, Dental, and Life insurance
• 401(k) with company match

Tractor Central is an equal opportunity employer.