Assistant Service Manager

AOG Living; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

AOG Living, a national multi-family management company, is seeking an experienced Assistant Service Manager to oversee maintenance and ensure property quality for their Houston community. This role requires a proactive attitude, skills in various repair areas, and relevant experience. Join a vibrant team committed to excellence and community satisfaction.

Qualifications

• Requires high school diploma; two years of relevant experience.
• Must handle various maintenance tasks including HVAC, plumbing, and electrical work.
• EPA certification preferred within 6 months.

Responsibilities

• Oversee property maintenance and repairs.
• Respond to resident requests and work orders.
• Perform preventative maintenance on equipment.

Skills

Plumbing repairs

HVAC

Carpentry

Electrical repairs

Basic knowledge of OSHA

Education

High school diploma or equivalent

Two years of multi-family experience

Tools

Common maintenance tools

Job description

Job Details

Level: Experienced

Job Location: Park at Woodwind Lakes - Houston, TX

Salary Range: Undisclosed

Job Category: Service/Maintenance

Description

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to oversee the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The ideal candidate must also handle groundskeeping and pool duties as needed.

Job Summary

This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

Reports To

Community Manager and Service Manager

Essential Functions

• Respond to resident/management requests and work orders.
• Identify and correct hazardous property conditions that could pose liability.
• Perform preventative maintenance on equipment and units.
• Prepare vacant apartment units for move-in.

Qualifications

Required Education and Training

High school diploma or equivalent. Two (2) years of multi-family experience or an equivalent combination of education, training, and experience demonstrating the ability to perform the duties of this position.

Knowledge, Skills, and Abilities

• Ability to handle plumbing repairs, tile work, HVAC, appliance repair, carpentry, electrical repairs, and all facets of apartment make-ready.
• Ability to operate common maintenance tools such as key machines, augers, meters, recovery machines, spray paint rigs, power tools, etc.
• Ability to apply common sense and understanding to carry out instructions and plans.
• Excellent interpersonal skills for regular interaction with residents, vendors, contractors, employees, and clients.
• Ability to read and write in English for reading diagrams, meters, instructions, and writing reports.
• Basic knowledge in compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Basic knowledge of OSHA requirements and local, city, and state ordinances.
• Own hand tools required.

Training/Certificates/Memberships

• EPA Certified or ability to become certified within 6 months.
• HVAC/Freon Recovery certification preferred.
• Training in household repairs, plumbing, and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• City or state permits (e.g., pool operations) required and must be maintained.