Assistant Service Manager

Texas Roadhouse; Anderson (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values its people and offers a dynamic work environment. As an Assistant Service Manager, you'll play a key role in ensuring legendary service and food quality while managing daily operations in the Front of House. This position offers the chance to develop your leadership skills, work alongside a passionate team, and contribute to a fun and engaging workplace culture. With flexible schedules and numerous growth opportunities, this role is perfect for someone eager to make a difference in a vibrant restaurant setting. Apply today and become part of a team that celebrates passion, integrity, and community involvement.

Benefits

Medical Plans

Dental and Vision Insurance

Paid Vacation

401(k) Retirement Plan

Tuition Reimbursement

Annual Holiday Bonus

Employee Assistance Program

Flexible Spending Accounts

Short-Term and Long-Term Disability

Recognition Programs

Qualifications

• Strong leadership skills to manage Front of House operations effectively.
• Experience in customer service and food safety compliance.

Responsibilities

• Oversee daily operations and service in the Front of House.
• Ensure compliance with employment policies and food safety procedures.
• Lead training and development of staff to enhance customer experience.

Skills

Customer Service

Leadership

Food Safety

Training and Development

Sales Strategy

Education

High School Diploma

Management Experience

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As an Assistant Service Manager your responsibilities would include:

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assist with liquor inventory & ordering
• Assists Local Store Marketer with building sales
• Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.