Assistant Service Center Manager

AAA Cooper Transportation, Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Health Savings Account contributions

401k with company match

Company paid life insurance

Long Term Disability

Dependent Life Insurance

Ad ditional Insurance (AD&D)

Wellness programs

Paid Holidays

Paid vacation

Weekly direct payroll deposits

Safety and Performance Rewards Program

Tuition Reimbursement Program

Employee Assistance Program

Job summary

AAA Cooper Transportation, Inc. is seeking an Assistant Service Center Manager to lead our service operations.

You will supervise drivers, supervisors, and sales staff to meet and exceed customer expectations, while driving revenue growth and ensuring operational excellence. The ideal candidate brings transportation management experience, strong leadership, and a passion for delivering top-tier service in a fast-paced environment.

Qualifications

• Experience in transportation management or operations leadership.
• Proven leadership qualities with team development.
• Customer-focused approach delivering service excellence.
• Comfort with technology and data-driven decisions.
• Ability to multi-task while maintaining attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Provide leadership to drivers, supervisors, and sales executives.
• Manage facility and customer goals to meet or exceed targets.
• Drive daily work habits to ensure operational compliance.
• Foster a culture of excellence in service quality for customers.
• Grow profitable facility revenue and maintain customer satisfaction.
• Lead and motivate teams across shifts to ensure 100% satisfaction.

Skills

Transportation management

Leadership

Customer service excellence

Technology aptitude

Multi-tasking & detail oriented

Communication skills

Education

Associates or Bachelor's Degree

Job description

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

AAA Cooper Transportation, a leading LTL trucking and logistics company is currently seeking Managerial candidates. We are seeking a forward thinking and highly motivated individual to work in a fast-paced environment. If you love a challenge and are looking for a rewarding career, this may be the opportunity for you.

Assistant Service Center Managers are a vital part of the management team and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

• Health, Dental and Vision Insurance
• Health Savings Account contributions
• 401k with company match
• Company paid life insurance
• Long Term Disability
• Dependent Life Insurance
• Accidental Death & Dismemberment Insurance
• Wellness programs
• Paid Holidays
• Paid vacation
• Weekly direct payroll deposits
• Safety and Performance Rewards Program
• Tuition Reimbursement Program
• Employee Assistance Program

The ideal candidate will have:

• Transportation Management Experience
• Strong leadership qualities
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written and verbal communication skills
• An Associates or Bachelor's Degree, preferred but not required

Pay Range: - , General Benefits:

Job Requirements

Duties include, but are not limited to:

• Provide leadership to all team members including drivers, supervisors and sales executives
• Manage and ensure facility and customer goals are met and/or exceeded
• Accountability for driving daily work habits to ensure operational model compliance
• Responsible for managing and driving a culture of excellence in quality of product to our customers
• Engagement in managing and growing profitable facility revenue
• Flexibility to work any shift leading team members to ensure 100% customer satisfaction

Category: Service Center Leadership