Service Center Operations Leader

AAA Cooper Transportation, Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Health Savings Account contributions

401k with company match

Company paid life insurance

Long Term Disability

Dependent Life Insurance

Ad ditional Insurance (AD&D)

Wellness programs

Paid Holidays

Paid vacation

Weekly direct payroll deposits

Safety and Performance Rewards Program

Tuition Reimbursement Program

Employee Assistance Program

Job summary

AAA Cooper Transportation, Inc. is seeking an Assistant Service Center Manager to lead our service operations.

You will supervise drivers, supervisors, and sales staff to meet and exceed customer expectations, while driving revenue growth and ensuring operational excellence. The ideal candidate brings transportation management experience, strong leadership, and a passion for delivering top-tier service in a fast-paced environment.

Qualifications

• Experience in transportation management or operations leadership.
• Proven leadership qualities with team development.
• Customer-focused approach delivering service excellence.
• Comfort with technology and data-driven decisions.
• Ability to multi-task while maintaining attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Provide leadership to drivers, supervisors, and sales executives.
• Manage facility and customer goals to meet or exceed targets.
• Drive daily work habits to ensure operational compliance.
• Foster a culture of excellence in service quality for customers.
• Grow profitable facility revenue and maintain customer satisfaction.
• Lead and motivate teams across shifts to ensure 100% satisfaction.

Skills

Transportation management

Leadership

Customer service excellence

Technology aptitude

Multi-tasking & detail oriented

Communication skills

Education

Associates or Bachelor's Degree

Job description

AAA Cooper Transportation, Inc. is seeking an Assistant Service Center Manager to lead our service operations.

You will supervise drivers, supervisors, and sales staff to meet and exceed customer expectations, while driving revenue growth and ensuring operational excellence. The ideal candidate brings transportation management experience, strong leadership, and a passion for delivering top-tier service in a fast-paced environment.