Store Manager I

The Salvation Army A Georgia Corp; Fort Walton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Salvation Army A Georgia Corp in Fort Walton Beach, FL is seeking a store supervisor for the thrift shop. You will oversee daily operations, lead volunteers, and ensure accurate pricing and attractive displays to maximize sales.

Training staff and enforcing store policies are essential parts of the role. You will also handle deposits, assist customers, and keep the store clean and inviting while maintaining security of items and funds.

Qualifications

• High School Diploma or GED required, plus three years retail experience.
• At least one year in a supervisory role or equivalent responsibility.
• Ability to read, write, and communicate in English; math computations required.

Responsibilities

• Oversee day-to-day thrift store operations with limited staff.
• Train and supervise volunteers and store personnel; monitor performance.
• Price, display, rotate, and restock donated items for turnover.
• Provide courteous customer service and explain store policy.
• Prepare bank deposits and tax receipts; maintain store displays.
• Ensure security of merchandise and funds; maintain store cleanliness.

Skills

Leadership

Customer service

Training staff

Policy compliance

Cash handling

Visual merchandising

Attendance & reliability

Education

High School Diploma or GED

Tools

Valid Driver's License

Bank deposits handling

Job description

Schedule/Hours: Monday - Saturday, 9am-5:30pm, 40 hours a weekThis position is responsible for:Plans, administers, monitors, and evaluates the day-to-day operations of a single Thrift Store with a limited staff ensuring compliance with established policies and procedures; processes, displays, and prices donated items to ensure a reasonable financial return on the sale of store items; assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly; rotates and re-stocks store merchandise to ensure quick turnover; ensures the accountability and security of all store items and funds. Plans, schedules, and assigns, and evaluates work of Store and warehouse/sorting room personnel.Key Responsibilities:Administers and monitors the day-to-day operations of a Thrift Store serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel; trains and instruct staff in the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness.Plans, schedules, assigns, and evaluates work of Store Clerks, Sorting Room Workers, and other employees of the Thrift Store; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving operational or personnel problems; evaluates employees' performance and recommends disciplinary action when necessary.Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.Prepares and delivers bank depositsPlaces and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.Assists in cleaning all display racks and shelves; sweeping and mopping floors; cleaning windows and mirrors; ensures that the store is maintained in a clean and inviting manner.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to perform mathematical computations.Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.Employee Benefits:Medical, Dental & VisionPaid Time Off (PTO)Retirement Savings Plan AvailableSupplemental Insurance AvailableVoluntary Life Insurance and more!EDUCATION AND EXPERIENCE:High School Diploma or G.E.D., AND Three years progressively responsible experience working in a retail store environment with at least one year experience in a supervisory capacity OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.LICENSES AND CERTIFICATIONS:Valid Drivers LicenseEqual Opportunity Employer: Veterans | Disabled