Assistant Service Advisor

Budd Baer Automotive; Washington (Washington County); On-site; USD 35,000 - 55,000; Full time

Job summary

At a leading family-owned automotive dealership, the Assistant Service Advisor is the first point of contact for customers. This role involves facilitating excellent customer service in the service lane, assisting shop advisors, and creating lasting positive impressions. The dealership values hard work and offers a supportive environment with growth opportunities.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Qualifications

• Willing to submit to background check & drug screen.
• Clean driving record.
• Professional, well-groomed appearance.

Responsibilities

• Oversee flow of Drive Lane to ensure prompt service.
• Provide concierge support for customer inquiries.
• Take ownership to create a positive customer experience.

Skills

Time management

Communication

Organized personality

Customer service

Job description

As an Assistant Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will become well-versed in product offerings, inventory needs,and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. We are looking for the right individual to assist our main shop advisors and learn / grow into a full service advisor position.

If you are looking for an opportunity to work for a fast growing, family owned dealership, Budd Baer Automotiveis for you! Budd Baer Automotiveis always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.

At Budd Baer Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. AtBudd Baer Automotive, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.

What We Offer

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

Qualifications

• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers and coworkers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen