Assistant Service Advisor

Minot Toyota; Minot (ND); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid vacation days

Paid sick time

Long term disability insurance

Life insurance

Employee assistance program

Health savings account

Gym membership reimbursement

Employee discount/purchase program

Job summary

Minot Automotive Company is seeking a friendly, energetic team member to support the service department. You will greet guests, help schedule service, and assist advisors while maintaining a professional appearance.

The role emphasizes strong customer service, multitasking across scheduling systems, and a cooperative team mindset in a high-volume store environment in Minot, ND.

Qualifications

• At least one prior role in customer service.
• Must be a team player with a positive attitude.
• Able to follow directions and stay on task.
• Willing to multitask across multiple scheduling systems and forums.

Responsibilities

• Assist guests with scheduling services when they come in to the dealership.
• Answer inbound phone calls and assist service advisors with guests.
• Multitask across several scheduling systems and forums.
• Participate in team/process development sessions and bring a positive attitude.

Skills

Customer service

Team player

Multitasking

Professional appearance

Follow directions

Education

High school diploma or equivalent

Tools

Scheduling software

CRM systems

Job description

Are you wanting to learn about the automotive industry, but not sure where to start? Well, here is your opportunity to start that career and familiarize yourself with the entire dealership experience! We are looking for someone who is energetic, and outgoing to join our high-volume service department.

Position duties will include: Assisting guests getting scheduled for service; assisting taking guests phone calls, assist service advisors with guests, greeting guests when they come in to the service drive, assist the porter with moving vehicles, making phone calls to guests.

About Us

Minot Automotive Company has remained an industry leader for over 25 years, and we will strive to continually improve and grow in the future to meet the needs of our valued customers.

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.

Benefits

• Medical, Dental, and Vision Insurance


• 401K match


• Paid Holidays


• Paid Vacation Days


• Paid Sick Time


• High Volume Store


• Long term disability insurance


• Life Insurance


• Employee Assistance Program


• Health Savings Account


• Gym Membership reimbursement


• Employee Discount/ Purchase Program

Responsibilities

• Assist guests with scheduling services when the come in to the dealership


• Assist with taking over flow inbound phone calls


• Must be able to multitask on numerous scheduling systems, and forums


• Participate in team & process development sessions – bring on the sunshine!!


• Being organized.


• Assist service advisors with guests.

Skills / Requirements

• At least one previous role based in strong customer service experience


• Team player attitude


• Must be able to follow direction and stay on task


• Enthusiastic personality


• Must have strong computer skills and be able to work on multiple programs simultaneously


• Professional appearance.


• Willing to submit to a pre-employment background check & drug screen


• Position is Monday - Friday with rotating Saturdays.

Minot Automotive Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.