Assistant Senior Watch Officer

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Counseling services

Paid time off

401k match

Tuition assistance

Fertility benefits

Life insurance

Job summary

HCA Healthcare, Inc. is seeking an Assistant Senior Watch Officer to monitor global threats 24/7 within the RIIC, providing proactive analysis and real-time intelligence for patient safety and continuity of operations.

You will log incidents, produce situation reports, and support crisis response with collaborative coordination across security, emergency management, and cyber teams.

Qualifications

• Bachelor's degree or higher in a related field is preferred.
• Experience in intelligence gathering, threat analysis, and risk reporting.
• Familiarity with OSINT and investigative reporting techniques.

Responsibilities

• Maintain awareness of global, regional, and local events using diverse sources.
• Analyze information to determine risk, severity, and probability for the enterprise.
• Draft timely intelligence products, briefings, and reports for senior leadership.

Skills

OSINT analysis

Threat analysis

Communications

Report writing

Education

Bachelor's degree in Public Health, International Relations, Criminal Justice, Homeland Security, Intelligence Studies, Emergency Management

Tools

Microsoft Office Suite

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Assistant Senior Watch Officer today with HCA Healthcare.

Job Summary And Qualifications

This position is part of HCA Healthcare’s Risk Information and Intelligence Center (RIIC), which provides 24/7/365 monitoring and support. This role involves 12-hour shifts and requires working either Saturday or Sunday. The position is expected to be assigned to the overnight shift.

Job Summary

The Assistant Senior Watch Officer (ASWO) is a key subject matter expert within the Risk Information and Intelligence Center (RIIC), functioning as a vital point for advanced analysis, quality assurance, and shift oversight. This role is responsible for continuous, 24/7, proactive monitoring of the global threat and risk landscape. The ASWO works to identify events, situations, and emerging threats that could impact the safety, security, and continuity of HCA Healthcare patients, staff, facilities, and operations across the U.S. and internationally. Utilizing a mix of internal surveillance methods and open-source intelligence (OSINT), the ASWO performs advanced analysis of current events, determines potential risks, and generates accurate, concise, and actionable reports, briefings, and other documents for senior leadership, business partners, and key stakeholders. The role provides essential real-time intelligence and information tracking to support disaster response and emergency management operations. The position is central to HCA Healthcare’s resilience framework, requiring close collaboration with physical security, emergency management, business continuity, marketing, and cyber security teams.

Responsibilities

• Maintain awareness over global, regional, and local current events using a diverse array of sources, including news feeds, social media platforms, dedicated intelligence applications, open-source intelligence (OSINT) tools, and proprietary systems.
• Monitor for events and conditions that may pose a risk to company assets (physical and digital), operations, personnel, and reputation.
• Analyze raw information and intelligence to determine potential impact, severity, and probability of risk to the company’s global enterprise.
• Draft and disseminate timely, high-quality intelligence products, including situation reports, executive briefings, and flash notifications detailing critical events and assessment of the risk.
• Serve as the initial point of contact for logging all incoming security, safety, and business disruption events.
• Maintain and update a running database/log of monitored events and incidents, ensuring all records include critical details.
• Conduct initial-phase investigations of events utilizing various resources, including OSINT methodologies, review of security camera surveillance footage, and analysis of access control and other security system records.
• Provide real-time information support to operational teams during unfolding crises, serving as an information multiplier for incident response efforts.
• Act as the primary information channel between the RIIC and critical enterprise resilience partners, including Physical Security, Emergency Management, Business Continuity, Executive Protection, and Cyber Security.
• Participate in joint planning and tabletop exercises to ensure seamless information flow and coordinated response.
• Maintain exceptional composure and judgment to effectively multitask and manage competing priorities in a high-stress, dynamic operational environment.
• Demonstrate a commitment to delivering high-quality customer service and maintaining professional communication with internal and external partners.
• Maintain the capability and professionalism to seamlessly engage and interface with other operational units (e.g., Emergency Management, Clinical Leadership) during large-scale events and disaster/emergency response situations.
• Demonstrate the ability to rapidly develop and employ detailed knowledge of corporate policies, procedures, and security protocols.
• Demonstrate intermediate technical proficiency with modern operating systems (e.g., Windows OS) and essential Microsoft-based productivity systems (e.g., Word, Excel, PowerPoint).
• Ensure all reporting adheres to established standards for classification, analytic rigor, clarity, and consistency.
• Provide direct mentorship, guidance, and on-the-job training to Watch Officers, focusing on enhancing their analytic tradecraft, critical thinking, and investigative methodologies.
• Assist in the development and update of standard operating procedures (SOPs) and training manuals for the RIIC.
• Superior ability to craft and deliver executive-level briefings and formal presentations to diverse audiences, including C-suite leaders and external partners.

Requirements

• High School Graduate/Equivalent
• Technical Training – Familiarity with Microsoft Office Suite

Preferred

• Bachelor's degree - Public Health, International Relations, Criminal Justice, Homeland Security, Intelligence Studies, Emergency Management, or a related field.
• 3+ years of experience in an intelligence, watch center, security operations center (SOC), emergency operations center (EOC), or command center environment.
• Demonstrated experience in intelligence gathering, threat analysis, and risk reporting, ideally within a large, complex, and geographically dispersed organization.
• Familiarity with the healthcare, logistics, or critical infrastructure sectors is a plus.
• Experience working with or monitoring risks associated with international operations (e.g., UK, India, or similar global regions) is highly desirable.
• Relevant certifications in intelligence analysis (e.g., Certified Threat Analyst, Certified Protection Professional (CPP)).
• Training in Open-Source Intelligence (OSINT) gathering techniques.
• Certifications related to Incident Command Systems (ICS) or Emergency Management (e.g., FEMA courses).

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. “The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.