Senior Consultant Policy Transformation

HCA Healthcare; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) matching plan

Tuition assistance

Student loan assistance

Certification support

Dependent scholarships

Job summary

HCA Healthcare is seeking a Senior Consultant, Policy Transformation to drive end-to-end transformation initiatives across policy portfolios and operating processes. You will lead problem framing, design, and implementation with clinical and corporate stakeholders.

The role emphasizes structured problem solving, executive communication, and collaboration with technology teams to pursue automation and digital enablement while delivering high-quality, timely results.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 4–8 years of experience in management consulting, corporate strategy, business transformation, operations transformation, or related discipline.
• Demonstrated experience leading complex analytical workstreams, developing recommendations, and driving transformation initiatives from problem definition through implementation.
• Experience developing executive-level presentations, quantitative analyses, business cases, and strategic recommendations.
• Demonstrated experience managing cross-functional stakeholders and coordinating multiple workstreams or projects.
• Healthcare experience beneficial but not required.

Responsibilities

• Lead end-to-end policy and operational transformation workstreams, from problem definition and current-state assessment through solution design and implementation
• Structure complex problems, develop hypotheses, and direct quantitative and qualitative analyses to identify root causes, process inefficiencies, and opportunities for improvement
• Lead assessments of policy portfolios and operating processes across HCA's business lines, hospitals, and divisions, prioritizing opportunities for simplification, consolidation, and standardization
• Develop future-state processes, workflows, and operating model recommendations to improve operational efficiency, consistency, and effectiveness
• Evaluate transformation opportunities based on business impact, feasibility, implementation complexity, and risk; develop recommendations and trade-offs for leadership
• Conduct first-level reviews of team analyses, model policy drafts, and executive materials to ensure quality, consistency, and readiness for stakeholder engagement
• Serve as the primary facilitator of stakeholder and SME working sessions, driving discussions, resolving issues, and coordinating follow-up actions and approvals
• Partner with technology teams to evaluate opportunities for automation and digital enablement, including AI-enabled tools
• Develop executive-ready presentations, written analyses, and compelling narratives that synthesize complex findings into clear recommendations and decision points
• Drive implementation planning and adoption, coordinating with clinical and corporate stakeholders to address risks, manage change impacts, and ensure sustainable outcomes
• Define and monitor performance metrics to evaluate transformation impact, identify gaps, and drive continuous improvement
• Lead or support additional operational transformation and cross-functional initiatives based on evolving team priorities

Skills

Analytical problem solving

Executive communication

Stakeholder management

Structured problem solving

Leadership

Education

Bachelor's degree

Master's degree

Tools

PowerPoint

Excel

Word

Job description

Do you have the career opportunities as a(an) Senior Consultant Policy Transformation you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

We are seeking a highly motivated, analytical individual to lead key initiatives as part of our Policy Transformation team. As a Senior Consultant, Policy Transformation, you will lead complex workstreams from problem definition through implementation, applying structured problem solving to identify opportunities for standardization, process improvement, and operational effectiveness. Working directly with clinical and corporate stakeholders, this role will drive policy transformation, process redesign, technology enablement, and implementation efforts while ensuring high-quality deliverables and timely execution. The ideal candidate brings strong consulting-style problem-solving skills, exceptional writing and executive communication abilities, and the ability to translate complex challenges into actionable recommendations and practical solutions.

Major Responsibilities

• Lead end-to-end policy and operational transformation workstreams, from problem definition and current-state assessment through solution design and implementation
• Structure complex problems, develop hypotheses, and direct quantitative and qualitative analyses to identify root causes, process inefficiencies, and opportunities for improvement
• Lead assessments of policy portfolios and operating processes across HCA's business lines, hospitals, and divisions, prioritizing opportunities for simplification, consolidation, and standardization
• Develop future-state processes, workflows, and operating model recommendations to improve operational efficiency, consistency, and effectiveness
• Evaluate transformation opportunities based on business impact, feasibility, implementation complexity, and risk; develop recommendations and trade-offs for leadership
• Conduct first-level reviews of team analyses, model policy drafts, and executive materials to ensure quality, consistency, and readiness for stakeholder engagement
• Serve as the primary facilitator of stakeholder and SME working sessions, driving discussions, resolving issues, and coordinating follow-up actions and approvals
• Partner with technology teams to evaluate opportunities for automation and digital enablement, including AI-enabled tools
• Develop executive-ready presentations, written analyses, and compelling narratives that synthesize complex findings into clear recommendations and decision points
• Drive implementation planning and adoption, coordinating with clinical and corporate stakeholders to address risks, manage change impacts, and ensure sustainable outcomes
• Define and monitor performance metrics to evaluate transformation impact, identify gaps, and drive continuous improvement
• Lead or support additional operational transformation and cross-functional initiatives based on evolving team priorities

Education & Experience

• Bachelor's degree required; Master's degree preferred
• 4–8 years of experience in management consulting, corporate strategy, business transformation, operations transformation, or a related discipline
• Demonstrated experience leading complex analytical workstreams, developing recommendations, and driving transformation initiatives from problem definition through implementation
• Experience developing executive-level presentations, quantitative analyses, business cases, and strategic recommendations
• Demonstrated experience managing cross-functional stakeholders and coordinating multiple workstreams or projects
• Healthcare experience beneficial but not required

Knowledge, Skills, Abilities & Behaviors

• Eagerness to develop a broad consulting skill set and tackle diverse, complex business challenges
• Exceptional analytical and hypothesis-driven problem-solving skills
• Exceptional writing skills with the ability to develop clear, compelling executive narratives and recommendations
• Strong executive presence, communication, presentation, and storytelling skills
• Ability to lead complex transformation workstreams and drive execution
• Strong stakeholder management, facilitation, and influencing skills
• Ability to navigate ambiguity, exercise sound judgment, and resolve complex issues
• Intellectual curiosity and ability to quickly develop expertise across unfamiliar domains
• Strong organizational and project management skills with the ability to manage competing priorities
• Ability to coach junior team members and maintain high-quality deliverables
• Advanced proficiency in Microsoft PowerPoint, Excel, and Word

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom. The Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts. This is where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care. Through a united network of globally recognized oncology specialists, we collaborate and share best practices. We address each aspect of the cancer journey, from screening and diagnosis through treatment and survivorship, to advance our shared mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.