Assistant, Senior Library

Austin Community College District; Leander (TX); On-site; USD 49,000 - 55,000; Full time

Job summary

Austin Community College District is seeking an Assistant, Senior Library to coordinate circulation services across multiple ACC campuses. The role involves staffing the circulation desk, maintaining schedules, processing fines, and ensuring confidentiality and accuracy in all transactions.

The position requires an associate degree or equivalent experience, strong customer service, and the ability to train staff and oversee projects in a highly automated library environment.

Qualifications

• Two years related work experience.
• Four years of related work experience may substitute for the degree.
• Associate degree required; substitution allowed.

Responsibilities

• Assist patrons with directional questions and equipment use.
• Oversee circulation tasks, including periodical and reserve collections.
• Manage money from fines, create invoices, and deposits.
• Monitor and troubleshoot library equipment and security gates.
• Train library staff and coordinate work across locations.

Skills

Time management

Customer service

Staff training

Communication skills

Problem solving

Team coordination

Education

Associate degree

Tools

Library software

Barcode scanners

VDI Workstations

Job description

Job Posting Title

Assistant, Senior Library

Job Description Summary

Coordinate circulation services at the library, including circulation desk services, staffing, bookkeeping, and training; assist patrons, report/collect usage statistics, and stack and collection maintenance in a highly automated, dynamic, customer service, and teamwork-oriented environment.

Description of Duties and Tasks

Assists patrons with directional questions, equipment use, and updating patron information. Oversees and/or performs delivery of the following roles: periodical collection, reserve collection, special collections, circulation projects, stack maintenance, and technology. Assures that circulation task completion meets Austin Community College (ACC) policies, and Library Services guidelines by reviewing for accuracy and timely completion. Also assures that workflow meets ACC, Library Services, and federal standards for maintaining confidentiality of patron information. Compiles and maintains library statistics, such as equipment use, gate count, inventories, and repair and service records. Coordinates a team environment to ensure quality customer service to students, faculty, and staff. Coordinates and oversees the work of circulation staff and public service role assignments including determining priorities, scheduling, assigning, training (i.e. training on various electronic devices), and overseeing the completion of work. Reconciles money collected from library fines and fees, creates invoices in college system(s), and submits deposits to Cashier Office. Opens and/or closes the library. Monitors maintenance needs and notifies appropriate staff for facilities and/or technical problems. Tracks and troubleshoots issues (i.e., desktop authentication) with library equipment; including computers/laptops, printers, copiers, security gate, and other equipment such as tablet bundles, maker kits, and in some locations, VDI workstations. Assists the head librarian in promoting and implementing library safety and security. Facilitates circulation services training of full-time, part-time, hourly, work study, and other library employees. In the absence of library manager assists patrons as needed by contacting other ACC libraries. Establishes and/or revises work methods, forms, processes or procedures to improve workplace efficiency in both individual and group settings. Serves on Library Services or other ACC teams, committees, or group work projects. Coordinates and manages team projects (collection, e-devices maintenance, assisting with project implementation).

Knowledge

Knowledge Principles and practices of library operations. Library proprietary software. Current technology practices. Office productivity.

Skills

Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations. Using effective oral and written interpersonal and workplace communication skills. Coordinating, delegating, and overseeing the work of others. Using effective organizational and planning skills with attention to detail, procedures or standards, and task completion, in an individual or group setting. Providing superior customer service. Researching and locating work-related information and materials in print, web, wiki, and vendor specific/proprietary software environments. Training other library employees (paraprofessional and faculty). Creating circulation desk employee schedules. Problem-solving and reporting skills in a variety of settings such as public service desk, individual, or group work settings. Interpreting and applying guidelines and instructions in order to resolve workflow issues and patron concerns. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective work relationships. Handling money including collection of library fines, issuing of receipts, making deposits, and reconciling reports. Following and applying ACC and Library Services policies and procedures related to property and materials acquisition, movement, and disposal. Skill with various circulation equipment such as barcode scanners and material sensitizers/desensitizers.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software. Use automated library systems within a web-based environment.

Required Work Experience

Two years related work experience. Four years of related work experience may substitute for the degree. Experience used here cannot be used again to meet the experience requirement or for placement purposes. Please note that the College reserves the right to amend these terms of substitution at any time.

Required Education

Associate degree. Four years of related work experience may substitute for the degree.

Special Requirements

Valid Texas Driver's License and reliable transportation needed for local Austin area travel. Other Preferred Qualifications Knowledge of ACC Library Services Policy and Procedures Manual, and inter-library loan policies and processes. Familiar with new technologies such as tablet bundles, maker kits, desktop authentication, and VDI Workstations.

Physical Requirements

Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 30 pounds.

Salary Range (PG 3)

$48,630 - $55,284

Number of Openings

1

Job Posting Close Date

September 7, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job. Job postings are removed from advertising at 12:00 A.M. on the closing date (e.g., at midnight on the day before the closing date).

Come and Make a Difference with Us

Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community. ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability. ACC offers career employment opportunities as staff, administrators, full-time faculty, and adjunct faculty.

Benefits

Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D. ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

Equal Employment Opportunity

Austin Community College (“ACC” or “College”) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.