Assistant Security Manager

ASM Global; Lincoln (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

ASM Global's Pinnacle Bank Arena and Pinewood Bowl Theater in Lincoln, Nebraska seeks an Assistant Security Manager to support the Security Manager in overseeing security operations for live events and daily building security.

You will help lead event staffing, scheduling, training, incident response, and facility inspections, coordinating with police, fire, EMS and venue departments to keep patrons and staff safe.

Qualifications

• Strong knowledge of security operations in sports or public venues.
• Leadership and decision-making with staff supervision experience.
• Ability to adapt quickly to changing event conditions and staffing needs.
• Excellent verbal and written communication for incident reporting.

Responsibilities

• Assist the Security Manager in planning and supervising building and event security operations.
• Lead during concerts and events, overseeing staff, posts, and incident responses.
• Support security planning, patron screening, access control, crowd management, and emergencies.
• Coordinate with police, fire/EMS, and other public safety agencies as needed.
• Maintain security documentation and training for personnel.
• Rotate as Manager on Duty during events.

Skills

Security leadership

Live event security

Crowd management

Emergency response

Policy enforcement

Communication skills

Documentation

Staff supervision

MS Office

Incident reporting

Job description

Job Title: Assistant Security Manager
Location: Pinnacle Bank Arena & Pinewood Bowl Theater
Department: Event Services
Reports To: Security Manager
FLSA Status: FT Salaried, Exempt

The Assistant Security Manager supports the Security Manager in overseeing security operations at Pinnacle Bank Arena and Pinewood Bowl Theater. Responsibilities include live event security, daily building security operations, staffing, scheduling, training, incident response, facility inspections, and emergency preparedness. This position takes an active leadership role during events and works closely with clients, staff, law enforcement, fire/EMS, and other facility departments to maintain a safe and secure environment for patrons, employees, performers, and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Security Manager in planning, organizing, supervising, and evaluating building and event security operations.
• Take an active leadership role during concerts, sporting events, graduations, family shows, and other live events, including supervising personnel, assigning posts, responding to incidents, and adjusting security operations as event needs change.
• Assist with event security planning and advancing, including client and promoter requirements, staffing, patron screening, access control, restricted areas, crowd management, and emergency procedures.
• Assist with scheduling building security, third-party security, event security, leads, monitors, and dispatch personnel to ensure appropriate staffing for events and daily operations.
• Respond to disturbances, complaints, security incidents, and emergencies and coordinate with police, K9 units, fire, EMS, Governor's Executive Detail, and other public safety or security organizations as necessary.
• Assist with emergency preparedness and response, including severe weather, evacuations, shelter-in-place situations, fires, medical emergencies, civil disturbances, and other unusual situations.
• Help oversee the Security Control Center and maintain a working knowledge of dispatch operations, incident reporting systems, cameras, access control, fire alarm systems, and other security technology.
• Conduct facility security inspections and assist with maintaining appropriate security of doors, gates, restricted areas, fire and life-safety equipment, docks, shipping and receiving areas, keys, credentials, and security equipment.
• Investigate incidents, review available information and video when appropriate, complete detailed reports, maintain required documentation, and communicate significant concerns to the Security Manager.
• Develop, coordinate, and document security training and provide ongoing direction, coaching, and support to building and event security personnel and leads.
• Assist with the implementation and enforcement of Legends Global and facility security policies, procedures, emergency plans, and compliance requirements.
• Maintain confidentiality regarding security procedures, investigations, surveillance, access-control information, employee matters, client information, and other sensitive information.
• Prepare or assist with payroll, scheduling records, staffing documentation, call-off reports, and other administrative responsibilities as required.
• Rotate with other facility personnel to serve as Manager on Duty (MOD), maintaining responsibility and authority for facility operations, staff, patrons, security, safety, and client needs during assigned events.
• Participate in an on-call rotation and remain available on designated days or weeks to respond to security incidents, staffing issues, facility concerns, emergencies, or other operational needs outside of normally scheduled hours.
• Perform other duties as assigned based on facility and event needs.

SKILLS REQUIRED

• Strong knowledge of security operations, preferably within a sports, entertainment, or public assembly venue, including live event security, patron screening, access control, crowd management, and emergency response.
• Strong leadership and decision-making skills with the ability to supervise personnel, communicate expectations, resolve conflicts, and respond appropriately in high-pressure situations.
• Ability to adapt quickly to changing event conditions, staffing needs, client requests, emergencies, and other operational needs.
• Strong oral and written communication skills with the ability to accurately document incidents, procedures, and other security-related information.
• Ability to work independently, exercise sound judgment, prioritize responsibilities, and manage multiple tasks in a fast-paced environment.
• Ability to maintain effective working relationships with clients, employees, patrons, contractors, and public safety agencies.
• Proficiency with Microsoft Office, scheduling and incident reporting systems, and standard security technology.
• Physical capa