Assistant Scheduler and Training Coordinator

Phoenix Language Services Inc.; Whitpain Township (Montgomery County); Remote; USD 60,000 - 80,000; Full time

Job summary

Phoenix Language Services Inc. is looking for a dynamic Assistant Scheduler and Training Coordinator for a remote role. The position involves scheduling language access services, maintaining communication, and assisting with recruitment. Candidates must have a high school diploma, experience in an office, and strong communication skills to ensure effective service delivery.

Benefits

Bonus based on performance

Paid time off

Parental leave

Wellness resources

Dental insurance

Qualifications

• One or more years of experience in a professional office environment.
• Exceptional communication skills and professional demeanor required.
• Competency with computer and internet-based applications necessary.

Responsibilities

• Answering phones and sending communication via SMS, emails, and e-faxes.
• Processing and scheduling language access requests promptly.
• Assisting with medical interpreter training and administrative tasks.

Skills

Communication

Attention to detail

Multi-tasking

Education

High school diploma or GED

Tools

Office 365

Cloud-based applications

e-fax

Job description

Benefits:

Bonus based on performance

Company parties

Paid time off

Parental leave

Wellness resources

Dental insurance

Phoenix Language Services is looking for a dynamic and proactive Assistant Scheduler and Training Coordinator to join our team. We are a primary provider for language access services for numerous healthcare systems in the greater Philadelphia area. We offer telephonic and onsite services for all inpatient and outpatient clinical settings, medical exams, business meetings, conferences, conventions, courtroom settings, depositions, trials, and more. Phoenix Language Services is an Equal Opportunity Employer.

Requirements

All applicants must have a minimum of a high school diploma or GED. Must demonstrate competency with computer and internet-based applications (Office 365 and other cloud-based applications), e-fax, printer, and other office equipment. Strong attention to detail and commitment to delivering high quality work. Ability to multi-task. Exceptional communication skills in order to communicate time-sensitive information to staff, contractors, and clients. Must have excellent phone etiquette and a professional demeanor. One or more years of experience in a professional office environment. Must be able to sit or stand for extended hours. On-call or weekend hours may be required.

A Full-time or Part-time position is available.

Preferred Qualifications

Bilingual College Education Recruitment Skills Scheduling Skills

Responsibilities (included but not limited to)

Answering phones, sending SMS communication, emails and e-faxes. Receiving, processing, and scheduling language access requests in a timely manner. Maintaining continuous communication with staff, contractors, and clients. Assisting with medical interpreter training recruitment and related administrative tasks. Producing periodic reports.

Compensation

Our rates align with industry standards and are based on your credentials and experience. The starting hourly rate appears below, and an increase will be discussed based on performance. Compensation includes paid time off package.

Purpose

Our mission is to ensure that individuals who prefer to communicate in a language other than English have full and equal access to quality health care, legal, social, and public health services by providing culturally and linguistically appropriate services. Join our team and make a difference!

This is a remote position.