Assistant Sales Manager

My Wireless; Troy (MI); On-site; USD 27,000 - 53,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Retail Store Manager to join their team. In this exciting role, you will support the Retail Store Manager in leading a team to provide exceptional customer experiences while promoting a variety of products. With a strong focus on sales and operations, you will have the opportunity to develop your skills and advance your career within a rapidly growing company. Enjoy a rewarding work environment that values your contributions and offers extensive training, competitive pay, and a range of benefits. If you are passionate about retail and customer service, this is the perfect opportunity for you.

Benefits

Medical, Dental and Vision coverage

Life Insurance

401(K) Retirement Program

Paid Vacation Time

Company-paid memberships for mental and financial wellness

Total Pet Plan and Pet Insurance

Employee Assistance Program

Discounts on devices and service plans

Welcome kit of fun gear

Qualifications

• Management experience in retail or customer-facing sales environment is required.
• Strong organizational and communication skills are essential for success.

Responsibilities

• Assist in managing store operations and leading team members.
• Deliver outstanding customer service and meet sales goals.

Skills

Management experience

Customer service

Communication skills

Organizational skills

Leadership

Sales experience

Bilingual

Education

High School diploma or equivalent

Bachelor’s degree

Job description

Job Details

Job Location: TROY, MI

Position Type: Full Time

Salary Range: $27560.00 - $53000.00 Base+Commission/year

Job Shift: Any

Description

My Wireless Assistant Retail Store Manager

My Wireless, an AT&T Authorized National Retailer, is currently looking for an Assistant Retail Store Manager to join its retail team. As My Wireless Assistant Retail Store Manager, your ability to assist and support the Retail Store Manager in coaching and leading your team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Why Join My Wireless as an Assistant Retail Store Manager? Check out these benefits and perks:

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless!
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

As a My Wireless Assistant Retail Store Manager, your day-to-day will include the opportunity to work in a fast-paced industry focused on customer satisfaction and engaging sales activities. As you learn and succeed, you'll be eligible for new opportunities and financial rewards. Every day, you'll work in an energetic environment with customers and colleagues who appreciate your dedication and commitment. As a My Wireless Retail Assistant Store Manager, you will be expected to:

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Train and develop your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Qualifications

My Wireless requires the following Qualifications to be considered for the role of a My Wireless Assistant Retail Store Manager:

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Physical Demands of this position

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual’s use of eyeglasses or contacts.

About My Wireless

My Wireless, is a fast-growing AT&T Authorized National Retailer, with more than 180 locations throughout the US and Puerto Rico. At My Wireless, our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time. Our growth to over 180 My Wireless retail locations throughout the United States is just a warmup! We maintain a very fun and rewarding training program for our staff to ensure that we develop each team member to be promotion-ready so we can continue our explosive company growth. This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. For more information about My Wireless, please visit www.mywirelessgroup.com.

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.