Assistant Sales Manager

Midas Auto Experts; Trenton (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in automotive services is seeking an Assistant Sales Manager to lead a dynamic team and ensure exceptional customer experiences. This full-time position offers a chance to develop your management skills while overseeing service department activities. You will be responsible for training team members, managing operations, and ensuring adherence to company policies. With a commitment to employee growth and a focus on quality service, this role is perfect for someone looking to advance in the automotive industry. Join a supportive environment where your contributions will drive success and customer satisfaction.

Benefits

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Qualifications

• 1+ year of experience in a retail or service assistant manager role.
• Strong leadership and team-building abilities.

Responsibilities

• Ensure a safe and trustworthy work environment.
• Deliver exceptional customer service and oversee vehicle inspections.
• Supervise up to 10 employees and manage inventory levels.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

General Automotive Knowledge

Organizational Skills

Education

High School Diploma

ASE Certification

Job description

Join to apply for the Assistant Sales Manager role at Midas Auto Experts

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a developmental role for Assistant Store Managers. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Help ensure a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings, and provide accountability.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives, evaluate trends and options, choose a course of action, and evaluate outcomes.
• Lead by example, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed.
• Ensure all policies and procedures are being followed by employees.
• Deliver exceptional customer service, listening and consulting with customers.
• Oversee vehicle inspections and make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Discuss pricing estimates with customers and promote shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Supervise up to 10 employees successfully.
• Monitor inventory levels and manage product ordering and receipt.
• Maintain a clean and organized job site.
• Other duties as assigned.

Qualifications

• At least 1 year of store or service assistant manager experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Leadership ability and team-building skills.
• Ability to work flexible retail hours including weekends, evenings, and holidays.
• Valid driver’s license.

Qualities that make you stand out:

• Attention to detail and organizational skills.
• Understanding of current location performance and willingness to seek assistance if needed.
• Reliability.
• Mechanical knowledge.
• Excellent customer service skills.
• Strong leadership skills.
• Well spoken and able to follow directions effectively.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing