Assistant Sales Manager

California Closets; Irving (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in premium space management is seeking an Assistant Sales Manager to drive sales and ensure exceptional customer service. The role involves coaching a team of Design Consultants and collaborating with operations to meet key business metrics. Candidates should have extensive sales and management experience, particularly in high-end environments.

Qualifications

• 3+ years of direct consultative sales experience in high-end furniture or design.
• 3+ years of management/leadership experience.

Responsibilities

• Coach and mentor Design Consultants to meet revenue goals.
• Ensure exceptional customer experiences and adherence to procedures.
• Analyze sales data and develop strategies for improvement.

Skills

Consultative sales

Leadership

Customer service

Education

High school diploma and/or GED

Some college preferred

Job description

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

Job Description

The Assistant Sales Manager role focuses on ensuring that company sales goals are met or exceeded, including achieving all key business metrics, while following California Closets policies and procedures. This role ensures that designers deliver on California Closets standards of excellence with each customer. The Assistant Sales Manager collaborates with the Operations team to ensure process flow and high standards of customer service at all touchpoints.

Essential Functions

• Coach and mentor an assigned team of Design Consultants to meet or exceed revenue goals and KPIs through monthly Goal Setting & Review Meetings.
• Ensure direct reports deliver exceptional customer experiences and follow company procedures.
• Manage underperformers following performance management guidelines, including documentation and involving HR and the General Manager as needed.
• Collaborate on mandatory training completion for new and ongoing development, including classroom and CC 360 courses.
• Work with the General Manager and Support team to ensure the Design Team has appropriate leads and self-generated leads.
• Assist Design Consultants in creating Personal Marketing Plans and self-generated lead strategies.
• Oversee daily performance of sales team members.
• Co-manage sales contests and incentive programs, collaborating with the GM on creation and tracking.
• Coordinate and facilitate monthly Sales Meetings with the Sales Leadership team, including guest speakers and head office coordination.
• Analyze sales data and develop strategies to address opportunities.
• Monitor participation in local industry meetings and functions (e.g., BIA, Chamber of Commerce, ASID).
• Ensure sales team’s attendance at monthly sales meetings.
• Ensure proper CRM usage, including data entry quality and status updates.

New Designer Training

• Participate in initial and follow-up interviews for new designers.
• Coordinate access to websites, materials, and samples for assigned Designers.
• Ensure completion of mandatory training through classroom and CC 360 courses.

Qualifications

• High school diploma and/or GED; some college preferred.
• 3+ years of direct consultative sales experience in high-end furniture, design showrooms, or in-home sales.
• 3+ years of management/leadership experience.

Additional Information

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We are an equal opportunity employer. We E-Verify. All information will be kept confidential according to EEO guidelines.

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