Assistant RV Resort Manager

US Diversity Job Search; Aarons Place (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription coverage

401(k) Plan with Sun matching

Paid Time Off and holidays

DailyPay

Job summary

Sun Communities in Tampa, FL is seeking an Assistant RV Resort Manager to support day-to-day operations at a Sun RV Resort. You will assist with management, office administration, marketing, and maintenance while serving as a primary point of contact for guests and residents.

The role emphasizes policy compliance, safety, and delivering Sun's renowned customer service. A relevant background in resort management and strong communication skills are essential.

Qualifications

• High School Diploma or GED (Required)
• 1 year in experience in the property/resort management industry (Required)
• 6 months in previous sales & leasing experience (Preferred)
• 6 months in experience using NetSuite (Preferred)
• Demonstrated leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and negotiation skills
• Knowledge of basic accounting principles
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Basic computer proficiency including email, internet and Microsoft Office Suit
• Flexibility to respond to resort needs during non-business hours

Responsibilities

• Ensures compliance of policies designed to increase team member safety.
• Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations.
• Handles and reports emergencies onsite according to SOPs.
• Addresses resident and guest inquiries promptly and professionally; communicates through various channels.
• Coordinates team member selection and development and ensures policy compliance.
• Maintains high levels of guest and resident service per Sun’s standards.
• Consults with Resort Manager or RVP for actions beyond guidelines.
• Distributes rental increase and lease renewal notices (if applicable).
• Coordinates with maintenance to prepare vacant sites for move-ins.
• Maintains resort appearance per Sun’s curb appeal standards.

Skills

Leadership abilities

Communication skills

Organizational skills

Negotiation skills

Fair housing knowledge

Education

High school diploma or GED

Tools

NetSuite

Job description

Tampa East Dover, FL, US Regular Full Time $20 per hour

Overview Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

Job Duties

• Ensures compliance of policies designed to increase team member safety. Completes and submits workers' compensation accident reports and incident reports on a timely basis. (Essential)
• Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations. (Essential)
• Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures. (Essential)
• Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
• Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).
• Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
• Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.

Requirements

• High School Diploma or GED (Required)
• 1 year in experience in the property/resort management industry (Required)
• 6 months in previous sales & leasing experience (Preferred)
• 6 months in experience using NetSuite (Preferred)
• Demonstrated leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and negotiation skills
• Knowledge of basic accounting principles
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Basic computer proficiency including email, internet and Microsoft Office Suit
• Flexibility to respond to resort needs during non-business hours

Required Certifications/Licensures

• (Valid driver's license)

REWARDING BENEFITS

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily with DailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

$20 per hour

Job Reference: 137240

At Sun, we recognize that diversity fosters innovation.

ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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