Assistant RV Resort Manager

Woodlake Trails; Aarons Place (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Vision plan

401(k) with Sun matching

Tuition reimbursement

Paid time off and holidays

Job summary

Sun Outdoors is seeking an Assistant RV Resort Manager to support day-to-day operations across management, office administration, marketing, maintenance, and guest services at a Sun Outdoors resort. The role focuses on safety, compliance, guest relations, and team development.

Requires 1 year in property/resort management, strong leadership and communication skills, and a valid driver’s license. Competitive pay and comprehensive benefits are offered.

Qualifications

• High School Diploma or GED required.
• 1 year in property/resort management experience required.
• 6 months in sales & leasing preferred.
• Demonstrated leadership abilities.
• Excellent verbal and written communication skills.
• Strong organizational and negotiation skills.
• Knowledge of basic accounting principles.
• Proficient with email, internet and Microsoft Office Suite.
• Flexibility to respond to resort needs during non-business hours.
• Valid driver’s license required.

Responsibilities

• Ensure compliance with safety-related policies and submit workers’ comp and incident reports.
• Ensure compliance with federal, state, and local fair housing and resort regulations.
• Handle emergencies onsite following standard operating procedures.
• Manage guest/resident inquiries professionally and provide solutions per Sun guidelines.
• Coordinate team member selection and development and enforce policies.
• Deliver high levels of service to guests and residents in line with Sun’s customer service philosophy.
• Consult with RV Resort Manager or RVP for actions without established guidelines.
• Coordinate distribution of rental increase and lease renewal notices (if applicable).
• Coordinate with maintenance to prepare vacant sites for move-ins.
• Maintain resort appearance in line with Sun’s curb appeal standards.

Skills

Leadership abilities

Verbal and written communication

Organizational skills

Negotiation skills

Basic accounting principles

Microsoft Office proficiency

Flexibility for non-business hours

Fair housing/employment law knowledge

Valid driver’s license

Education

High School Diploma or GED

Tools

NetSuite

Job description

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Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

Job Duties

• Ensures compliance of policies designed to increase team member safety. Completes and submits workers' compensation accident reports and incident reports on a timely basis. (Essential)
• Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations. (Essential)
• Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures. (Essential)
• Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
• Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).
• Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
• Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.

Requirements

• High School Diploma or GED (Required)
• 1 year in experience in the property/resort management industry (Required)
• 6 months in previous sales & leasing experience (Preferred)
• 6 months in experience using NetSuite (Preferred)
• Demonstrated leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and negotiation skills
• Knowledge of basic accounting principles
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Basic computer proficiency including email, internet and Microsoft Office Suit
• Flexibility to respond to resort needs during non-business hours
• Required Certifications/Licensures:(Valid driver’s license)

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multipleplan designs so you can choose the plan that best meets the needs of you and your family
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

$20 per hour

Job Reference: 137240

At Sun, we recognize that diversity fosters innovation.

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.

Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.