Assistant Retail Manager - Snowboard Department

Ski Haus; Salem (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary paid weekly

Employee discounts

Profit-sharing bonuses

401(k) plan

Competitive PTO policy

Job summary

Ski Haus in Salem, NH is looking for an experienced Assistant Manager to lead the snowboard department and oversee daily operations. You’ll ensure an exceptional customer experience while managing a team. The ideal candidate has at least 3 years of retail experience.

Enjoy competitive salary, employee discounts, profit-sharing bonuses, and a 401(k) plan. Join a family-owned business passionate about skiing and snowboarding.

Qualifications

• Minimum 3 years related retail experience and/or training.
• Exceptional supervisory and management skills.
• Strong work ethic and positive attitude.

Responsibilities

• Ensure best customer experience.
• Drive sales and performance of team.
• Oversee daily operations and scheduling.

Skills

Supervisory skills

Strong work ethic

Communication skills

Time management

Positive attitude

Education

Minimum 3 years retail experience

Tools

Microsoft Office

Job description

Love to Snowboard?

Ski Haus, NOTB Snowboards, and Patio Place is a growing, family‑owned and operated ski/snowboard shop in the wintertime and a high‑end outdoor patio furniture store in the summertime. We are now taking applications for an Assistant Manager position in Woburn, MA. This is your sign to give up the rat race and work in a place you love.

Job Summary

We are seeking an experienced manager with an understanding of how a ski shop operates. The person filling this position will need to work with hourly employees and assistant managers to deliver an exceptional experience for our customers while reinforcing procedures to maintain consistency across our three locations. Depending on experience, they will oversee daily operations and scheduling for each department, with a special focus on the snowboard department, and assist in training new hires. The shop runs at an extremely high pace from September through January and will require hands‑on work, agile leadership, and optimism to keep things running smoothly and morale high. We like to keep a fun work atmosphere, but it is your responsibility to maintain that atmosphere while upholding a professional environment.

• Competitive salary paid on a weekly basis.
• Great employee discount and various ski/snowboard resort benefits.
• Profit‑sharing bonuses throughout the year.
• Commission on patio sales in the summer.
• 401(k) plan matched in part by the company.
• Competitive PTO policy.
• A work culture that supports personal and professional growth.

Requirements

• Minimum 3 years related retail experience and/or training; or equivalent combination of education and experience.
• Exceptional supervisory and management skills.
• Strong work ethic, positive, and enthusiastic about new challenges.
• Ability to self‑motivate and self‑manage.
• Excellent communication and critical thinking skills.
• Ability to plan, prioritize, time‑manage, multitask and work in a high‑energy, fast‑paced retail setting.
• Ability to handle complaints with poise while remaining polite and professional.
• Detail oriented and organized.
• Proficiency with Microsoft Office and internet applications.
• Ability to be flexible with schedule through the winter months, including working on weekends and holidays.

Responsibilities

• Ensure every customer receives the best experience.
• Lead by example to effectively drive sales and the performance of team members.
• Effectively coach on store policies, protocols, and expectations.
• Oversee and execute daily operations and schedules for all departments.
• Responsible for ensuring 5–10 people are hired, trained, and scheduled during the busy season (September–March).
• Sell and service both ski and snowboard equipment when necessary.
• Sell and service outdoor patio furniture when necessary.
• Able to stand 8 hours.
• Able to lift 50 pounds.

This is a physical position that includes lifting, moving boxes, fixtures and furniture where there is also standing for extended periods of time, and bending over.