Assistant Retail Manager: Dynamic Floor Leader & Ops Coach

Where Ya Bin; Concord (NC); On-site; USD 52,000 - 64,000; Full time

Job summary

Where Ya Bin seeks an Assistant Retail Manager to support store operations and leadership on the sales floor. This hands-on role collaborates with the Retail Manager to maintain high energy and policy adherence while delivering strong customer service.

The role involves scheduling, payroll accuracy, and daily reporting, ensuring a professional presence and a smooth running store. Experience in retail leadership and team coaching is valued.

Qualifications

• Experience leading retail teams on the sales floor.
• Strong customer service and communication skills.
• Comfort with scheduling, labor management, and payroll tasks.

Responsibilities

• Support the Retail Manager in daily store operations and policy adherence.
• Assist with scheduling, timekeeping, and payroll accuracy.
• Produce and review reports and maintain employee records.
• Promote accountability and safety on the floor.
• Support weekly marketing tasks and training activities.

Skills

Retail leadership

Customer service

Team supervision

Scheduling

Payroll basics

Education

High school diploma or equivalent

Tools

Point of Sale systems

Scheduling software

Job description

Where Ya Bin seeks an Assistant Retail Manager to support store operations and leadership on the sales floor. This hands-on role collaborates with the Retail Manager to maintain high energy and policy adherence while delivering strong customer service.

The role involves scheduling, payroll accuracy, and daily reporting, ensuring a professional presence and a smooth running store. Experience in retail leadership and team coaching is valued.