Assistant Retail Manager

Where Ya Bin; Concord (NC); On-site; USD 52,000 - 64,000; Full time

Job summary

Where Ya Bin seeks an Assistant Retail Manager to support store operations and leadership on the sales floor. This hands-on role collaborates with the Retail Manager to maintain high energy and policy adherence while delivering strong customer service.

The role involves scheduling, payroll accuracy, and daily reporting, ensuring a professional presence and a smooth running store. Experience in retail leadership and team coaching is valued.

Qualifications

• Experience leading retail teams on the sales floor.
• Strong customer service and communication skills.
• Comfort with scheduling, labor management, and payroll tasks.

Responsibilities

• Support the Retail Manager in daily store operations and policy adherence.
• Assist with scheduling, timekeeping, and payroll accuracy.
• Produce and review reports and maintain employee records.
• Promote accountability and safety on the floor.
• Support weekly marketing tasks and training activities.

Skills

Retail leadership

Customer service

Team supervision

Scheduling

Payroll basics

Education

High school diploma or equivalent

Tools

Point of Sale systems

Scheduling software

Job description

The Assistant Retail Manager at Where Ya Bin supports the Retail Manager in overseeing all aspects of store operations, team performance, and customer experience. This is a hands-on, floor-based leadership role that plays a key part in maintaining operational excellence, supporting staff, and upholding company standards.

The Assistant Retail Manager works closely with the Retail Manager to ensure daily store success, stepping in to lead when needed and helping drive a positive, accountable, and high-energy store culture.

About Us:

Where Ya Bin Stores is a unique shopping experience that will live up to your savings expectations! Each week, we purchase truckloads of overstocked goods from the largest online retailers across America! Each week we receive thousands of different items with an "everything must go" pricing model. Our pricing begins at $10 on Fridays and descends daily until it's only $0.25 on Thursdays! This is so the bins can be emptied entirely and fully restocked with updated merchandise the following week. At Where Ya Bin, we have an ever-changing inventory!

We aspire to pass the savings along to the customer first by always making their experience the top priority from our leadership, processes, managers, and team members, Where Ya Bin intends to revolutionize the world of retail and provide a value-conscious shopping experience for everyone!

Responsibilities:

Responsibilities include supporting the Retail Manager in overseeing daily store operations and ensuring company policies are followed. The role requires maintaining a professional presence on the sales floor, assisting customers and team members, and supporting tasks such as bin flips, cleaning, stocking, and staging.

This position also helps with scheduling, timekeeping, payroll accuracy, reporting, and maintaining employee records. Additional duties include promoting accountability and safety, addressing maintenance needs, supporting weekly marketing tasks, assisting with training, and adapting quickly to resolve daily operational challenges in a fast-paced environment.

Qualifications:

Candidates should have prior retail leadership or supervisory experience, along with strong organizational skills and close attention to detail. The role requires the ability to assist with scheduling, labor management, and payroll processes, while remaining comfortable in a physically active, hands-on position on the sales floor.

Strong communication skills are essential, as the position involves collaboration with management, HR, Logistics, Marketing, and Leadership teams. Applicants must be willing to work required hours, including Thursdays, Fridays, and weekends, and possess basic computer proficiency with scheduling and reporting systems. The ideal candidate demonstrates the ability to support team leadership, uphold company policies, model professional behavior, and show a willingness to learn, grow, and take on increasing responsibility in a fast-paced, ever-changing retail environment.