Assistant Retail Manager

Fleet Feet; Newport (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the running retail sector is seeking an Assistant Retail Manager to support day-to-day operations and enhance team success. You will play a key role in developing staff and ensuring a top-notch customer experience in a high-energy environment focused on the running community.

Benefits

High energy and fun atmosphere

Training and advancement opportunities

Community involvement activities

Training Program and Product Discounts

Passionate team members

Qualifications

• Available for flexible scheduling including days, evenings, weekends, and holidays.
• At least 1 year of retail experience in a customer-facing sales setting.

Responsibilities

• Support Retail Manager in day-to-day and long-term success of staff.
• Assist with onboarding, scheduling, coaching, and performance management.

Skills

Leadership

Customer Service

Team Management

Organization

Coaching

Job description

Our Company


Overview:

We believe Running Changes Everything. If you believe that, too, we want to talk. With 7 stores and a robust e-commerce site, Fleet Feet Cincinnati is the largest running retailer in Cincinnati. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities:

As an Assistant Retail Manager, you will work to support the Retail Manager in the day-to-day and long-term success of retail staff. This position will help build the best customer experience by focusing on what matters most, the team. You will assist with onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them.

Qualifications:

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
• Passion for managing, training, motivating employees
• Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized
• Fosters growth of others through recognition, coaching and development opportunities
• Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
• Builds and maintains trust from staff and customers by using sound judgement
• Passionate, positive, self-motivated and detail-oriented
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education
• Support all Fleet Feet initiatives, activities and functions

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
• Passion for managing, training, motivating employees
• Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized
• Fosters growth of others through recognition, coaching and development opportunities
• Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
• Builds and maintains trust from staff and customers by using sound judgement
• Passionate, positive, self-motivated and detail-oriented
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education
• Support all Fleet Feet initiatives, activities and functions

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

As an Assistant Retail Manager, you will work to support the Retail Manager in the day-to-day and long-term success of retail staff. This position will help build the best customer experience by focusing on what matters most, the team. You will assist with onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them.