Assistant Retail Manager

Fleet Feet; Tampa (FL); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Full Time Benefits

Part-Time Benefits

Descripción de la vacante

Fleet Feet is seeking an Assistant Retail Experience Manager in Tampa, FL to lead store operations and elevate the customer journey. This role partners with the Operating Partner to energize the sales floor, drive performance, and support the growth and development of Outfitters.

You will coach, schedule, and direct daily activities on the floor, delivering world-class service and empowering your team to achieve store goals and create memorable running experiences for customers.

Formación

• At least 1 year of retail leadership experience in a customer-facing environment.
• Flexible availability, including evenings, weekends, and holidays.
• Demonstrated ability to deliver an outstanding customer experience.
• Leadership skills in coaching, team motivation, delegation, and conflict resolution.
• Proven experience with retail operations such as scheduling, inventory, and floor management.
• Strong communication and interpersonal skills.
• Highly organized and capable of managing multiple priorities in a fast-paced setting.
• Passionate about team development, recognition, and growth.
• Self-motivated, detail-oriented, and aligned with Fleet Feet’s mission and values.

Responsabilidades

• Lead daily store operations and ensure a consistent, world-class retail experience.
• Coach and motivate Outfitters to improve performance and customer service.
• Schedule staff and manage floor coverage to meet business needs.
• Drive sales performance and store KPIs through coaching and hands-on leadership.
• Foster a positive, inclusive store culture aligned with Fleet Feet’s mission.

Descripción del empleo

Our Company

We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview

As an Assistant Retail Experience Manager at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class retail experience. You’ll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates).

This hands-on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact.

If you're a team-minded leader who’s passionate about people, performance, and delivering great experiences, we want to meet you. and help us inspire the runner in everyone.

Benefits

"Great People Deserve Great Perks & Benefits"

• 401(k) with 4% Company Match:Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts:Enjoy savings on industry-leading products and specialized training programs.
• Professional Development:Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement:Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture:Join supportive, passionate teammates who live the mission every day.
• Full Time Benefits:Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
• Part-Time Benefits:Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Join Us

• At least 1 year of retail leadership experience in a customer-facing environment

• Flexible availability, including evenings, weekends, and holidays

• Demonstrated ability to deliver an outstanding customer experience

• Leadership skills in coaching, team motivation, delegation, and conflict resolution

• Proven experience with retail operations such as scheduling, inventory, and floor management

• Strong communication and interpersonal skills

• Highly organized and capable of managing multiple priorities in a fast-paced setting

• Passionate about team development, recognition, and growth

• Self-motivated, detail-oriented, and aligned with Fleet Feet’s mission and values