Assistant Retail Store Manager

Fleet Feet; Town of Victor (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

High energy and fun atmosphere

Training and advancement opportunities

Community involvement activities

Product and racing discounts

Job summary

Fleet Feet is seeking an Assistant Retail Store Manager in Town of Victor, New York. In this role, you will support the Store Manager in maintaining high customer service standards and managing retail staff. You'll be involved in recruiting, training, and creating a positive environment focused on team performance.

The ideal candidate possesses at least 1 year of retail experience and demonstrates strong leadership abilities. Join our energetic team and contribute to an inclusive atmosphere that emphasizes growth and community involvement.

Qualifications

• 1 year of retail experience in a customer-facing sales setting.
• Ability to manage a flexible schedule including evenings and weekends.
• Collaborative and detail-oriented with a focus on team performance.

Responsibilities

• Support daily operations of the Store Manager.
• Assist with recruiting, onboarding, and training staff.
• Foster a positive staff culture focused on performance.

Skills

Leadership

Customer Service

Organizational Skills

Motivation

Communication

Job description

Overview

Fleet Feet is the largest running retailer in the country, with more than 250 stores and a robust e-commerce site. We pride ourselves on maintaining an inclusive environment and delivering unmatched service and support when outfitting customers for a successful run. We like to keep things high-spirited, fast-paced, and fun, and we work to help out wherever needed. Our team is knowledgeable, hardworking, and dedicated to delivering on our brand every day.

Responsibilities

As an Assistant Retail Store Manager, you will support the Retail Experience/Store Manager in the day-to-day and long-term success of retail staff. This position focuses on building the best customer experience by prioritizing the team. You will assist with recruiting, onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
• Passion for managing, training, and motivating employees
• Ability to own and manage administrative tasks, customer interactions, and a fast-paced environment while staying organized
• Fosters growth of others through recognition, coaching, and development opportunities
• Promotes individual and team performance by setting expectations, delegating, and providing tools and resources
• Builds and maintains trust from staff and customers by using sound judgment
• Collaborative, positive, self-motivated, and detail-oriented
• Willing to go above and beyond when needed
• Communicates professionally with customers and team
• Delivers the best customer experience by creating a positive staff culture with a focus on performance management and education
• Supports all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Product and racing discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.