Assistant Restaurant Manager, The Merchant Room

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer matching

Complimentary hotel stays

Employee meals

Tuition reimbursement

Job summary

Naples Beach Club, a Four Seasons Resort, seeks an Assistant Restaurant Manager for The Merchant Room, a refined French-American steakhouse. You will lead service teams, ensure guest satisfaction, and maintain high standards of quality and presentation.

Ideal candidates have 2–3 years in supervisory F&B roles, a hotel/restaurant management degree, and strong leadership and English communication skills. The role requires flexibility across shifts and weekends in Naples, FL.

Qualifications

• College degree in hotel/restaurant management or equivalent experience.
• Two to three years in a supervisory or assistant manager role in Food & Beverage.
• Strong leadership, communication, and conflict-resolution skills.

Responsibilities

• Assist the Restaurant General Manager in overseeing operations at The Merchant Room.
• Maintain a strong presence in the dining room, coach staff, and foster guest relations.
• Ensure food quality and presentation; provide wine and spirits knowledge in a refined setting.
• Collaborate with leadership to develop menus and wine lists; participate in meetings and coordination.
• Assist in labor and cost control through scheduling, budgeting, and purchasing.

Skills

Leadership

Communication

Conflict resolution

Multi-tasking

F&B operations

English proficiency

Education

Hotel/Restaurant management degree

Tools

POS systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About The Role

The Assistant Restaurant Manager will assist the Restaurant General Manager oversee operations at The Merchant Room, a refined French-American steakhouse created in partnership with award-winning Chef Gavin Kaysen.

What You Will Do

• Assist the Restaurant General Manager select, train, evaluate, lead, motivate, and manage all restaurant employees, including supervisors and assistant managers, to ensure adherence to cultural and service standards. Contribute to long-range strategic planning and operational success.
• Maintain a strong presence in the restaurant, providing team recognition, fostering positive guest interactions, and addressing guest concerns, complaints, or special requests with professionalism and care.
• Ensure the quality and presentation of all food items and ingredients and provide expert knowledge of wine and spirits in a refined dining environment tailored to breakfast, lunch, and dinner service.
• Collaborate closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to develop innovative menus and curated wine lists, ensuring high product quality at a fair price. Attend regular meetings to promote effective interdepartmental coordination.
• Assist in managing labor and operating expenses through effective scheduling, accurate budgeting, strategic purchasing, inventory control, and strong cash management practices.
• Regularly inspect the restaurant's physical condition and equipment, recommending and implementing improvements to uphold operational and aesthetic standards.
• Assist with the service of beverages to guests, ensuring prompt and professional delivery that enhances the overall dining experience.
• Support the seating of guests, helping to manage flow and ensure a welcoming and organized arrival experience.
• Assist with the cleaning and maintenance of operational areas, ensuring a clean, safe, and inviting environment for both guests and team members.

What You Bring

• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
• Two to three years previous experience in a supervisory or assistant manager position in Food and Beverage.
• Strong leadership and conflict-resolution skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities in a fast-paced environment
• Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Requires ability to operate computer equipment and other food and beverage computer systems.
• Ability to read, write, and speak English.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts.

What We Are Offering You

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Visa Requirements

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Aff…

Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal