Assistant Restaurant Manager

Southland Casino Hotel; West Memphis (AR); On-site; USD 43,888 - 54,100; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Friends-and-family discounts

Job summary

Southland Casino Hotel in West Memphis, Arkansas is hiring an Assistant Restaurant Manager to oversee restaurant operations and ensure exceptional guest satisfaction. This role involves partnering with the Food and Beverage Manager to lead teams, maintain high standards, and assist in administrative tasks.

The ideal candidate has a strong commitment to customer service, with at least 2 years of supervisory experience in a hospitality setting. Come join our dynamic team!

Qualifications

• Minimum of 2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Knowledge of food and beverage service standards, health regulations, and safety procedures.
• Ability to obtain necessary food safety certifications.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.
• Maintain positive guest relations and high standards of service.
• Support the Food and Beverage Manager in training and developing team members.

Skills

Supervisory experience

Guest service standards

Communication skills

Organizational skills

Time management skills

Proficient in Word, Outlook, Excel

Education

Minimum 2 years in restaurant or hospitality management

Tools

Point of sale systems

Job description

The opportunity

Delaware North Gaming is hiring an Assistant Restaurant Manager to join our team at Southland Casino in West Memphis, Arkansas. As an Assistant Restaurant Manager, you will partner with the Food and Beverage Manager to lead frontline teams, ensure exceptional guest service, and maintain high standards across food, beverage, safety, and service execution. This role also assists with scheduling, inventory, training, and administrative functions while helping drive consistent performance in a fast‑paced casino environment. If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $43,888 – $54,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends‑and‑family discounts at many of our hotels and resorts

What will you do?

• Oversee daily restaurant operations, including opening and closing procedures
• Maintain positive guest relations and high standards of service to ensure exceptional guest satisfaction
• Support the Food and Beverage Manager in training, motivating, and developing team members to maintain high performance and professionalism
• Assist with administrative tasks such as ordering, inventory, scheduling, payroll, and monitoring point of sale systems
• Monitor and enforce health, safety, and sanitation standards in compliance with regulations

More about you

• Minimum of 2 years of experience in a supervisory or management role within the restaurant or hospitality industry, with a strong understanding of restaurant operations and guest service standards
• Knowledge of food and beverage service standards, health regulations, and safety procedures
• Strong communication, organizational, and time management skills
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Capacity to work a flexible schedule to accommodate business levels

Shift details

• Days
• Evenings
• Holidays
• Overnight
• Weekends

Source: Hospitality Online