Assistant Restaurant Manager

POT LUCK F & B SINGAPORE PTE. LTD.; Town of Islip (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading restaurant management firm seeks an individual to assist in managing daily operations. The role involves supervision of staff, ensuring service quality, and handling customer interactions. Ideal candidates will have experience in restaurant management, strong problem-solving skills, and the ability to foster a positive work environment.

Qualifications

• Experience in restaurant operations and staff management is valuable.
• Ability to supervise shift and conduct meetings is essential.
• Strong customer service skills are required to handle enquiries and complaints.

Responsibilities

• Assist in overall management of the restaurant operations.
• Supervise and coordinate assigned shift; conduct daily meetings.
• Handle customer enquiries and complaints effectively.

Skills

Supervision

Customer Service

Team Coordination

Problem Solving

Job description

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors