Assistant Restaurant Manager

SSP; Town of Forest (WI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Bonus

Health insurance

Dental plan

Vision plan

Life insurance

Paid Time Off

401K with company match

Employee Assistance Program

Job summary

SSP America at Dane County Regional Airport (MSN) seeks an Assistant Restaurant Manager to lead daily operations, supervise staff, and ensure guest satisfaction.

The role offers a competitive salary with bonus potential and a comprehensive benefits package, plus growth opportunities in a fast-paced airport setting.

Qualifications

• High School Diploma or equivalent; associate’s degree preferred.
• 2+ years in restaurant management/supervisory role.
• Proficient with MS Office and POS systems.

Responsibilities

• Manage all restaurant and customer service activities.
• Lead and develop the team; recruit and train staff.
• Maintain brand standards, signing and displays.
• Handle office tasks: inventory, purchasing, scheduling, payroll.
• Monitor sales and assist budgeting and forecasting.
• Resolve issues and escalate where needed.
• Work in a fast-paced airport environment.

Skills

Restaurant management

Team leadership

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Associate degree or equivalent coursework

Tools

MS Office

POS systems

Job description

Join Our Team!Compensation:$55,000 - $60,000 / yearOpportunity for quarterly bonus and year-end super bonusComprehensive Benefits PackageCareer Progression Opportunities

We have an exciting opportunity for an

Assistant Restaurant Manager

within the Dane County Regional Airport (MSN).

What You’ll Do:

Manage All Restaurant and Customer Service Activities:

Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.

Lead and Develop Team:

Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.

Systems and Processes:

Maintains adherence to all company policies and procedure.

Merchandising and Displays:

Maintain all brand standards, display presentations and signing standards and monitor inventory levels.

Office Management:

Handle tasks such as management of receiving, inventory, purchasing, team member scheduling and payroll.

Forecasting and Budgeting:

Assist in monitoring sales performance through the analysis of sales reports.

Problem Solving:

Address routine issues and elevate complex problems to higher management as necessary.

What We’re Looking For:

Educational Background:

High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

Experience:

2+ years in the restaurant industry in a management/supervisory capacity.

Technical Skills:

Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.

Interpersonal Skills:

Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Dynamic Environment:

Work in the fast-paced and exciting setting of a major airport.

Growth Opportunities:

Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!

Competitive Compensation:

$55,000 - $60,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.