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Assistant Restaurant Manager

Rackson Restaurants

New York (NY)

On-site

USD 100,000 - 125,000

Full time

14 days ago

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Job summary

An established industry player is seeking an Assistant Restaurant Manager to oversee daily operations and ensure exceptional guest service. This role is pivotal in supporting the management team, fostering a positive work environment, and ensuring compliance with safety and quality standards. You will lead by example, motivate team members, and contribute to the overall success of the restaurant. With a competitive salary, benefits, and opportunities for career development, this is a fantastic chance to grow within a people-first culture that values leadership and teamwork.

Benefits

401(k) with Company Match
Medical, Dental, and Vision Insurance
Paid Time Off
Ongoing Career Development
Scholarship Opportunities

Qualifications

  • Must be at least 18 years old with a high school diploma.
  • Previous fast food management experience is required.
  • Proficient in English; Spanish skills are a plus.

Responsibilities

  • Oversee restaurant activities during shifts ensuring smooth operations.
  • Support management in staff management and financial performance.
  • Create a supportive environment for team members.

Skills

Leadership Skills
Customer Service
Financial Understanding
Communication Skills
Problem Solving

Education

High School Diploma
Restaurant Management Experience

Tools

POS Systems

Job description

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  • Burger King Careers
  • 29166
  • Assistant Restaurant Manager

Salary: $20.25 - 23.25 per hour

Job Overview

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth operations, exceptional guest service, and adherence to company standards. They support the management team in staff management and financial performance, playing a pivotal role in policy implementation, safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential Functions
  • Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.
  • Understands the impact of job responsibilities on guests, team, and operations.
  • Ensures adherence to brand standards for service, food quality, and safety.
  • Creates a supportive environment for team members and resolves concerns promptly.
  • Treats employees with respect, recognizes contributions, and manages sales and labor effectively.
  • Maintains cleanliness, maintenance, and service standards to uphold brand image.
  • Plans and executes shift operations efficiently, following company guidelines for cost control.
  • Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles.
  • Applies financial understanding to improve business decisions and ensure cash handling procedures are followed.
  • Ensures compliance with labor laws.
  • Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.
  • Identifies trends and implements action plans for improvement, focusing on long-term sales growth.
  • Motivates and trains team members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and staff.
  • Supports the success of the business hands-on as needed, such as preparing food, serving guests, or cleaning.
  • Performs other duties as assigned.
Qualifications for Success
  • Must be at least 18 years of age.
  • High school diploma or equivalent; restaurant management experience preferred.
  • Proficient in English; Spanish skills helpful. Basic reading, writing, math, and computer/POS skills required.
  • Previous fast food management experience required.
  • Knowledge of Food & Beverage performance metrics, product specs, and management systems.
  • Strong leadership skills, including leading by example and remaining calm under pressure.
  • Discretion with confidential information and ability to seek support when needed.
  • Willingness to learn all areas of restaurant operations and work multiple stations.
  • Positive attitude and genuine desire to serve and make others happy.
  • Respectful and caring attitude towards others.
  • Excellent communication skills in English and/or Spanish.
  • Self-motivated, action-oriented, and eager to learn.
  • Reliable attendance and transportation.
  • Flexible availability, including weekends, evenings, and holidays.
  • Physical ability to lift up to 50 pounds, stand for long periods, and perform various physical tasks.
What You Can Expect
  • Competitive salary and bonus programs.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Ongoing career development and leadership training.
  • Scholarship opportunities.
  • People-first culture and authentic leadership.
About the Company

Rackson is recognized as a top QSR operator in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our culture. Join our all-star team!

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